Service Manager Popular Post JEssary Posted April 17, 2017 Service Manager Popular Post Share Posted April 17, 2017 Issue: Galley drawers sliding out during transit Potential Models Impacted: 2016-2017 Information: The current blum slides being used were implemented during the 2016 model year. We have since seen three issues where a kitchen galley drawer has come loose during transit. The blum stays attached to the drawer slide and pulls loose from the drawer itself. Resolution: Process change in the way the drawer is built as well as longer screws being used to ensure this issue does not continue. What Should you do: At this time we have only seen or been made aware of three instances where this has happened. We have the same slides and design in about 127 units. If the issue occurs, please contact our service department at 866-205-2621 so we can assist with the resolution. 13 2 ---------------- Jason D. Essary OLIVER SERVICE 228 Industrial Ave Hohenwald, TN 38462 Phone: (888) 526-3978 Hours: Monday - Friday 8:00am - 5:00pm CST CONFIDENTIALITY NOTICE: This email may contain confidential and privileged material for the sole use of the intended recipient(s). Any review, use, distribution or disclosure by others is strictly prohibited. If you have received this communication in error, please notify the sender immediately by email and delete the message and any file attachments from your computer. Login to Service Portal: https://support.olivertraveltrailers.com/portal/en/home Link to comment Share on other sites More sharing options...
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