Moderator+ ScubaRx Posted October 25, 2017 Moderator+ Share Posted October 25, 2017 There have been some changes in Oliver's service structure as of this week. Effective immediately, the number for scheduling service or ordering parts is 866-205-2621. This number will be answered and/or monitored by Jason Essary. All calls placed to this number will go to Jason's desk. After five rings it will transfer to his cell phone. If he is unable to answer immediately, leave a message and he will return your call. These changes are due, in part, to a recent problem with their VoIP system which resulted in calls to the service department going to an inoperative number thus not being answered. The outage occurred without Oliver having knowledge of it for a few days. They wish to apologize for all inconveniences that were incurred by the owners. Please do not call Richie Carroll's cell phone any longer to request service. The goal here is to have service requests responded to in a more efficient manner. 9 Steve, Tali and the dogs: Reacher and Rocky plus our beloved Storm, Maggie and Lucy (all waiting at the Rainbow Bridge) 2008 Legacy Elite I - Outlaw Oliver, Hull #026 | 2014 Legacy Elite II - Outlaw Oliver, Hull #050 | 2022 Silverado High Country 3500HD SRW Diesel 4x4 Link to comment Share on other sites More sharing options...
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