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Progressive industries - Surge Protector Warranty Information


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  • Oliver Staff

Please visit Progressive Industries website for the most up-to-date warranty information. The below information has been provided for informational convenience but may not be updated as quickly as the Manufacturer’s website. You can visit the website at: http://www.progressiveindustries.net/warranty

 

Troubleshooting Guide

 

Warranty Claim Form

 

Limited Lifetime Warranty

Our Lifetime Warranty covers only Progressive Industries’ workmanship, internal electronics and parts & materials contained within the unit housing. Any and all damage to the outside of the unit is not covered. External damage is typically associated with a poor connection between your RV or our EMS/SSP units and a power cord. The Lifetime Warranty does not cover labor or shipping charges.

 

Our Lifetime Warranty is exclusive to Progressive Industries and is granted in lieu of all other express or

implied warranties, obligations or liabilities.

 

 

PROGRESSIVE INDUSTRIES EXPRESSLY DISCLAIMS THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

This is a non-transferable Lifetime Warranty. It applies only to the original owner and covers only those products purchased from an authorized dealer, retailer, or seller. This warranty covers manufacturer defects in materials and workmanship. A proof of purchase is required for all warranty claims.

 

The follow are excluded and not covered by the Lifetime Warranty and/or void the Lifetime Warranty:

 

​Improper installation of a hard wired unit. We strongly recommend that a competent electrical professional perform the installation of hard wired units.

Products installed or used in an application other than an RV

Products operated outside systems compatible and compliant with RV surge protectors

Products used in a manner inconsistent with the operating instructions

Use of replacement parts or accessories that are non-compliant with Progressive Industries specifications

Damage to the surge protection unit, such as burnt, charred or melted components resulting from products connected to poorly maintained power sources, power cords or adapters

Improper use including, but not limited to failure to disconnect upon departure from power source

Failure to ensure electrical plugs and receptacles are clean and all connections maintain a snug fit when plugged in

Failure to provide continuous maintenance in accordance with the maintenance instructions provided by Progressive Industries

Any unauthorized modifications or repairs

Maintenance of hard wired units performed by anyone other than a qualified RV dealer

All acts of God and/or natural disasters including, but not limited to lightning damage, hurricanes, floods and earthquakes

 

How to apply for warranty service on hard wired units:

 

​Review troubleshooting guidelines located at: www.progressiveindustries.net

Complete warranty claim located at: www.progressiveindustries.net. The warranty does

not cover labor costs associated with repairs or replacement units.

 

How to apply for warranty service on portable units:

 

​Review troubleshooting guidelines located at: www.progressiveindustries.net

Complete warranty claim located at: www.progressiveindustries.net

Progressive-industries-Warranty-Statement.pdf

  • Thanks 3

----------------


Jason Essary


Service Manager


Oliver Travel Trailer Sales, Inc.


866-205-2621

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