Corcomi Posted March 10, 2019 Share Posted March 10, 2019 Well folks, here is a story that i hope you all learn.... I watched the winterization video on the Oliver University probably 5 times to make sure that i understood the instructions. I proceeded to follow them to the T. But there was a very small step that the video didn't mention; that is that on the Truma Instant water heater when you pull down the yellow tab to drain the water completely and inspect the water filter, YOU MUST NOT PUT THE FILTER BACK IN... you need to keep it out for the winter. By the way the Truma manual which you must access on the Oliver University website, step 5 on winterizing the water heater does mention that. But who reads all the manuals on every component in the rig... right? So this week when i took out the Ollie to go to my first outing, when i tried to start the instant hot water, i got water coming out of the unit. Called Oliver and they promptly got me a Truma dealer 3 hours away from my home base. After explaining to the tech what was happening without hesitation he asked "Did you remove the filter when you winterized?" Of course not i said. Well you have a broken water line that cannot be repaired and you need a NEW WATER HEATER. He states that this is very common that people dont take out the filter and the pipes expand or whatever... Mind you this is an authorized TRUMA repair RV facility. So if you want we can order you a new one and of course it is not covered by warranty and we need a down payment of 1200.00 dollars, plus installation separately Remember that they were listed when i bought the unit at 1299.00. Morale of the story.... trust but verify.... 3 Link to comment Share on other sites More sharing options...
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!Register a new account
Already have an account? Sign in here.Sign In Now