Oliver | Luxury Fiberglass Travel Trailers, Campers & RVs › Forums › OLIVER CAMPFIRE › General Discussion › Help With TV and Sound
- October 26, 2017 at 10:59 am #75781
I can’t connect my TV sound to the stereo. I have a 2015 trailer without the Kingdome, just regular antenna. I followed the steps on the Oliver video but get no sound out of my stereo speakers. Can anyone help.October 26, 2017 at 11:04 am #75787
Is it the Furion or the Jensen head unit and are you using an HDMI cable
Steve, Tali and the dogs: Reacher, Lucy and Rocky plus our beloved Storm and Maggie (both waiting at the Rainbow Bridge) 2008 Legacy Elite I - Outlaw Oliver, HULL NUMBER: 0026 2014 Legacy Elite II - Outlaw Oliver, HULL NUMBER: 0050 2017 Silverado High Country 2500HD Diesel 4x4October 26, 2017 at 12:32 pm #75823
It’s a Furion stereo and a Jensen TV. I am assuming that it is the factory setup on the connections but since I just acquired this trailer I don’t really know.October 26, 2017 at 2:01 pm #75835
DavidSParticipant@davidsOctober 26, 2017 at 2:38 pm #75841
Thanks David, as I mentioned in my original post I watched the video and followed the steps and all I got out of the speakers was silence.
Attachments:October 26, 2017 at 3:20 pm #75853
Not sure if yours is the same as ours, but we assume stereo works? Also have you looked at the heading Oliver University? In there are various years of owners manuals. Hopefully in there, if someone doesn’t respond, you will find the answer. Also when I had a problem with, Richie gave me the Furrion phone number and they talked me through some steps. Also during pickup Jason was very knowledgeable about how to connect the two systems. Just be sure to call the new Service number just released yesterday…October 26, 2017 at 4:28 pm #75859
Tried the video instructions without success, too.
Another possibility could be cables slipped out of receptacles in back of Furrion unit, requiring the Furrion unit to be moved out far enough to reconnect cables.
When playing DVDs with our Furrion AM/FM/DVD/CD player, 2015 E2, automatically has DVD movie sound in all four speakers with or without being connected to the Jensen TV. Use the TV remote source button to place the TV in HDMI mode to connect the Furrion unit to the TV.
LE2 TundraOctober 26, 2017 at 6:50 pm #75880
Mike and CarolModerator@mike-and-carol
If you’ve got the two menu options set as in the video, it might be a cable connection. I’ve had an audio cable work lose from the back of the TV so that only one channel plays. I also had no sound once until I figured out neither of the speaker buttons on the Furrion were lit, duh, somehow both got turned off. It’s pretty easy to slide the Furrion out so you can make sure the speaker cables are connected.
Do you get sound when playing a DVD or Bluetooth device? Mike
Mike and Carol Thompson | Fair Oaks Ranch, TX
The Lone Star Oliver #135 | 2016 Ram 1500 Crew Cab 4X4 5.7L HemiOctober 26, 2017 at 9:43 pm #75931
I will check out your suggestions tomorrow. ThanksOctober 26, 2017 at 10:25 pm #75937
I have the same 2015 setup. The speaker selection buttons on the Furion have to be set right and then we control the volume of the DVDs with the Furion volume control knob. All sound is then directed through the room speakers.
The whole system is awkward and ours only plays DVDs if it’s in a good mood and I haven’t let it sit on pause for too long. Disappointing. I finally got a new DVD player and set it on the cabinet between the beds when we use it. Unfortunately, that means the sound only goes through the TV.
Any suggestions for a new head to replace the Furion unit? I’m ready for a better system.
"I only exaggerate enough to compensate for being taken with a grain of salt."
LE2 #92 (sold), Black Series HQ19October 28, 2017 at 6:00 pm #76375
I think Oliver is using a different company for their stereo now. Maybe it will fit our trailers as replacement. If I can’t make this one work I might go to a stereo installer and get a custom one. Some friends of mine just bought a Jayco trailer and the stereo in their trailer blows mine away. Although I like to be off the grid a lot, I do appreciate some fine tunes out there.October 28, 2017 at 7:02 pm #76381
OK, try this.
I also have a 2015 Oliver. You will need the HDMI cable. Check the back of your TV for it.
Turn on your TV and with the TV remote, press the MENU button. Scroll over to AUDIO, then scroll down to TV Speaker, then turn the TV speakers OFF.
Go back to main menu. Scroll over to SETUP, then to AUDIO OUT, change from Variable to FIXED.
On your Furrion (not the remote) set Sterio to AUX.
That’s what I did and it works great. Use the A, B, C buttons to select which of the trailer speakers you want to use.
Hope this works for you.
2015 Oliver Elite, Hull 107
1998 Ford E-250, 5.4 literOctober 29, 2017 at 2:09 pm #76468
Thanks Dave. That is the same procedure explained on the Oliver video. The HDMI was unattached and I plugged it into the back of the TV but still can’t get sound from the speakers. Maybe I need to unplug the red white and yellow wires. DVD works fine, stereo radio works fine.October 29, 2017 at 2:54 pm #76474
Sorry that didn’t fix you up. Should have looked at the video first….
I’m pretty sure that audio between the TV and the Furrion is through the HDMI cable (someone please correct me if I’m wrong). If you are still not getting sound and have a connection at the TV, then the connection at the Furrion needs to be checked. On my Elite, there is no access port in either of the overhead storage compartments next to the Furrion. Not sure about the Elite2. You may have to remove the Furrion’s trim ring to access its mounting screws and remove the unit enough to inspect all the connections. Never done this so can’t advise. I’d call Oliver about the best way to proceed. Good luck!
2015 Oliver Elite, Hull 107
1998 Ford E-250, 5.4 literOctober 31, 2017 at 12:35 pm #76672
Thanks everyone for your help and suggestions. I tried them all with no success including pulling the head out to make sure everything was connected. It seems foolish to have a high end trailer like ours that can’t run normal TV sound through the stereo system. With my limited knowledge of sound systems it could easily be something I’m not doing right. DVDs work great with stereo sound. Radio works great as well. The TVs speaker works fine and maybe that’s the best this system can do. I can live with that until I find something better. I will have to find a retro connection before I can hook my iPhone 7 up to the stereo.
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