Oliver | Luxury Fiberglass Travel Trailers, Campers & RVs › Forums › OLIVER CAMPERS › Mechanical & Technical Tips › Initial Check Out Failures ?
This topic contains 11 replies, has 3 voices, and was last updated by Anonymous 2 years, 8 months ago.
- February 9, 2017 at 3:09 pm #44749
! HEY BUZZY !
Initial Operational Integrity Failures?
- Buzzy on your delivery day what items on your trailer did not initially check out?
- And if so what did Oliver do about it?
(Major hint: everyone download Buzzy’s handy work and run through the systems check yourselves.)
(Ex. ~P – We noted one fella said he had to wait overnight for a new furnace to be installed.)
- Anyone else have to get repairs or replacements on the Fall Hollow shakeout?
What was it? What was the fix?
Thanks ~ J /~P communications secretary ; )February 11, 2017 at 8:50 pm #44871
Related Topic – Oliver has a problem – Remains unresolved (updates for the correction will be posted)
Rubber Gaskets Around Porch LightsFebruary 12, 2017 at 8:20 am #44883
My experience during the delivery day(s) was excellent. I credit most of the success to Tommy and his superb attention to detail. He was instrumental in making certain my “Buzzy Check-off Lists (3)” were carefully reviewed by the management staff in the factory. When I arrived to check-in the afternoon prior to my delivery day training, the managers in the factory were very proud to show me the lists and how they were carefully checking each item and then signing the lists with pride. That blew me away!
My delivery day training with Tommy began as scheduled and finished in the mid-afternoon. His teaching style resembled my own, so I felt like I was in good hands.
Day 2 was a system shakedown at Fall Hollow. Keep in mind prior to taking delivery the factory cannot complete a detailed system check. That is the responsibility of the owner. Once again, Tommy understood that process and circled back to check on me in the 8/9:00AM time-frame. Now as a case in point, you want to fill each sink with water to test how they drain. As you can imagine, the factory was not able to perform that level of testing. At the time, I was not certain if a problem existed with the drainage of the sink in the bathroom and so Tommy inspected my efforts. He shared my concern and phoned a factory supervisor who appeared on site in a matter of minutes. He immediately performed his inspection and made an adjustment. They indicated that I was their priority for the day and to please continue my efforts and they would be there to assist in any way needed. Once again, that blew me away.
From my experience, a great outcome is usually the result of a partnership where the parties involved support each other. The key is to understand the individual responsibilities and be ready to fulfill your role in the process. I suspect you will not be disappointed.
BuzzyFebruary 12, 2017 at 9:33 am #44886
It is with great joy that I see you (J and P) as well as Karen, Reed, John D, Overland and many others taking delivery of your Ollies in 2017. As one of the 2016 “graduates” I know my time is arriving when I must pass the baton. I see that process as an annual rite of passage. You will own a new Ollie with all the latest systems and equipment. Your insights will guide the next generation of owners who take possession in late 2017 and early 2018.
I would like to offer one small nugget of knowledge.
Shortly after I arrived home with my Ollie, I began detailed field testing of the solar equipment as well as the Andersen weight distribution hitch. Tommy continued to provide support as we both learned key aspects of how the gear worked in real life. (It was my understanding, Tommy had recently, June 2016, assumed the newly created position of Customer Services Manager. He would function as the liaison between existing owners and the factory.) I remember thinking at the time, my efforts are not unique and just maybe other owners would need to benefit from our work. The old saying, “It takes a village to make a good RV camper” kept circling around in my mind. With gentle behind the scene efforts, Tommy joined our Forum as an active member. The “village” can be strong with good partnerships!
My location in New Hampshire does not allow me to easily return to the factory to develop the essential face-to-face relationship with Tommy’s replacement. (Does OTT even have a Customer Services Manager now that Tommy has left?) This will be the responsibility of the 2017 graduates. In addition, gentle behind the scene efforts may be necessary to build the partnership within our Forum. Once key OTT member(s) join our Forum, you can observe whether they are finding the time to check-in via the listing of members active within the past 24 hours. You can then work behind the scenes via the PM function. We all benefit from helping each other and sharing our discoveries via our Forum. Word to the wise!
1 user thanked author for this post.February 12, 2017 at 12:18 pm #44892
Thanks Buzzy for the peek behind the curtain.
Not to worry we will have the Buzzized lists in hand.
All ready printed and ready to check off.
Top of the stack of essentials and will be in one of our hands when we step from the vehicle to shake hands with????
We will be first and foremost “gently” going to handle this to our own satisfaction.
J as you can imagine part of his job as an engineer was to write procedures.
You will enjoy J trust me when we meet on the road someday.
And Buzzy dear we have a providence amongst us.
I am confident this will happen.
>>> My location in New Hampshire does not allow me to easily return to the factory to develop the essential face-to-face relationship with Tommy’s replacement. (Does OTT even have a Customer Services Manager now that Tommy has left?) This will be the responsibility of the 2017 graduates. In addition, gentle behind the scene efforts may be necessary to build the partnership within our Forum. Once key OTT member(s) join our Forum, you can observe whether they are finding the time to check-in via the listing of members active with the past 24 hours. You can then work behind the scenes via the PM function. We all benefit from helping each other and sharing our discoveries via our Forum. Word to the wise! <<<
Sooo has Tommy been replaced by someone or not yet?
If he has have you had any dealings with the new guy (or gal) yet?
Buzzy I consider you a cherished friend. May I ask to become Buddy’s God Mother please?
Waiting an anticipation of my God Child’s arrival Buddy.
You did notice J called our Myrtle the Cairn his little Buddy in his eulogy right?
1 user thanked author for this post.February 12, 2017 at 2:07 pm #44896
Our trailer was completed in late November but we could not pick it up until March. I didn’t want to drive cross country and back in the middle of winter. A problem that came up at Fall Hollow was that one of the back check valves (city water) had frozen and cracked while in storage. This became evident as water started coming out the driver side rear weep port when we hooked up the water. So back to the plant, and to be sure of no further trouble, they replaced both back check valves.On the way to Fall Hollow, check out your brake controller and make sure that is operating properly. I need to have mine checked as I still am not able to lock my wheels during the power setting stage. I didn’t know enough about them during pick up to have them look it over….
I would recommend to anyone, if their schedule allows, to stay at Fall Hollow for at least two nights to live in their Ollie for a while and use it to the full. Take a shower, turn on the AC, watch a movie, use the heater at night, all that! And especially, use the trailer unhooked from water and power for at least one day/night to check out the boondocking systems, ie. solar, water pump, etc. Then, before leaving, you can use their dump station to check out that very important system with no one breathing down your neck. It was our first experience doing this and I was happy to be able to take my time. Personally, I wished we stayed there three nights. It’s a beautiful campground and the new owners are really putting a lot of effort into it. Some nice trails around (watch for ticks), beautiful spring birds, flowering trees, and they serve some mean catfish and hush-puppies up at the restaurant! Hope it all goes well for you.
2015 Oliver Elite, Hull 107
1998 Ford E-250, 5.4 liter
2 users thanked author for this post.February 12, 2017 at 3:10 pm #44897
Excellent suggestions Dave! WOW!
We appreciate your sage advice as you have been the pathway before us. I recall your kind and helpful posts in the past.
Your full shakedown and now ownership use in “the real world” of camping and practical application a blessing to us.
I will definitely pass this along and we will print it to take along. Tucked right in the Buzzy Packet.
It may very well be Oliver has taken Buzzy’s Guides and edited them to the finished production in the hands of supervisors in line and then shakeout?
Buzzy indicates this is so. Hopefully this has been incorporated on their owner’s guide materials.
We had planned on putting him (Smokey the Oliver) through his full paces per Buzzy procedures while at Fall Hollow including sewer cleaning, winterizing, filling the sink, running the furnace etc.
I think you are right 3 nights may be best. We definitely plan on two. Sounds like this will be an extensive process that may take more than a day, night, day, night and as you say leave a small amount of time to see the sights. Such a portion of the Natchez Trace.
Looks like Ms Mabel may stay in the doggy resort an extra night. Add that to the growing tab of expenses.
We do not intend on going home without the full shakeout and all questions have been answered to our satisfaction.
We do have the advantage of being just 4 hours away from Hohenwald. We will take advantage of the full one year warrantee if necessary. Messing with systems ourselves totally unnecessary. If need be will come over and camp overnight(s) until it is fixed.
People would be incredibly wise printing all the Buzzy materials and watch his videos BEFORE going to Hole-in-the-wall (ask it is affectionately referred to by Tennesseans… it is no insult)
Take what you will need to do winterizing and dumping. Winterize even if you do not intend to store it outside.
Reversing the process a wise idea too going over the procedure then draining the pink stuff RV antifreeze when you get home.
Take excellent notes.
We already have some antifreeze and a big pickle bucket and are taking with us.
We checked out Wally World yesterday and at least our local did not have the recommended (by you experienced forum people) called Happy Camper for doing the full rinse cycle.
Note that Happy Camper being powder needs to be mixed with a lubricating substance to prevent seals from drying out. There is a brand (here on the forum somewhere) additive and one person suggested Dawn Liquid as lubrication. I need to hunt up what the lubricating fluids name is here on the forum?!
- Anyone remember this post? If so please assist us with the posts links. I’ll try to hunt it up with the Oliver search engine here.
It seems our weather will be wet and the temperatures above normal.
The black gasket problem may just rear its ugly head with the expected rain with infantile failure showing the black streak carbon gasket defect.
So rain is a good thing! Have plastic camping ponchos will travel.
An umbrella just an encumbrance while doing the field testing.
This will indeed be a team effort of husband and wife.
The wife ready to hand tools and stretch hose etc., even have those disposable gloves (we will be bringing some.being the mechanic’s helper, secretary, scrub nurse and the eyes and hears of our beloveds.
I plan on “listening rather than talking” per J’s instruction. Yes, dear! for “What is it worth?” to take the #2 position.
- OK would anyone else care to comment on your experiences where your Oliver during shakeout or finally getting your Oliver to its forever home you ran into?
Again we are NOT troublemakers or other ugly titles of which we were unfairly labeled.
And to take this whole thread WE STARTED — got a problem?
Start your own thread please and don’t quote us to attempt to bloody our noses in public.
You are exposing your true nature. We can only turn our cheeks and ignore.
We have just observed a new posting person seeking information being jumped because he dared not pull the party line of these people.
This threads ONLY intention is not to insult Oliver but to learn from the sage advice of others.
I applaud Oliver for this shakedown and willingness to quickly address problems that showed up during the running owner’s unit through it’s paces.
“If you can’t say something nice say nothing at all.” Mothers everywhere.
Thank you kind gentlemen taking your time out of your lives to help us all.
We appreciate you! Your Fruit of the Spirit shows for all to discern.
Serving Him in fellowship together,
J and P
Giving all credit, honor and praise to I AM.
February 12, 2017 at 4:02 pm #44901
There is a brand (here on the forum somewhere) additive and one person suggested Dawn Liquid as lubrication. I need to hunt up what the lubricating fluids name is here on the forum?!
The link below may be what you seek. I use it in my Ollie.
I also use the following for my gray tank.
1 user thanked author for this post.February 12, 2017 at 4:20 pm #44903
Thank you dear Warren! Somehow I knew you would be the first to respond.
We are going to order Happy Camper today and you added suggestion.
>>> The link below may be what you seek. I use it in my Ollie.
I also use the following for my gray tank.
Stuff and Pickup Overnighter
https://olivertraveltrailers.com/topic/stuff-and-pickup-overnighter-checklist/February 12, 2017 at 4:39 pm #44904
Happy Campers Organic Holding Tank Treatment
See Here this TopicFebruary 12, 2017 at 5:01 pm #44905
Once you get home and you have a condensate problem check these out.
RV Dehumidifier Reviews – Read This Before Buying One
DampRid FG50T Hi-Capacity Moisture Absorber, 4-Pound TubFebruary 13, 2017 at 8:29 am #44955
Switching back to the topic:
Stuff and Pickup Overnighter
(Attempting to stay on topic here on shakeout encounters.)
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