Oliver Travel Trailers | Luxury Fiberglass Travel Trailers › Forums › OLIVER FORUMS, WELCOME › How to Join and Use Oliver Travel Trailer Forums › READ FIRST: OLIVER FORUM GUIDELINES
October 9, 2018 at 7:55 am #150946
OLIVER FORUM GUIDELINES
Welcome to the Oliver Forum, a great place for Oliver Travel Trailer owners and future owners to interact, share knowledge, solve problems, and most importantly, to develop friendships. Respectful and considerate responses help build this community.
You’ll find a wealth of experiences here, and many owners willing to share their experiences. Have fun, but please keep others’ viewpoints in mind. Respectfully state your point, share your information, or ask your question. Keep it casual and friendly. Reread your post before you hit submit. Is it helpful? Thoughtful?
Please try to stay on the original topic of the thread. Confusing the issue may cause the member’s original question to go unanswered. Start a new topic if you have a new question. It’s important for all members to have the environment and opportunity to contribute in a considerate manner, and to learn.
Inflammatory and trolling comments shall be removed by a volunteer moderator. We encourage members to use the “REPORT” function (bottom right corner of each post) to help us, as we’re not reading every post, 24/7.
If your post is removed, you’ll receive a PM about it. If there is a continuing problem, further action may be taken, up to and including your removal from the forum. Some inflammatory topics to avoid include religion and politics. We’re all about camping, and Oliver campers.
Over the years, we’ve seen a few simple topics turn into heated debates. It’s natural to want to jump in, but honestly, it’s often better to let it go, and hit the report button, instead. We moderators are avid campers. Even as we write this, we are all out camping, some with limited bandwidth. We respond as quickly as we can, and the sooner we know, the better.
Some have asked why our forum is linked to the Oliver website. Valid question. Since the beginning of our forum in 2008, Oliver Travel Trailers (OTT) has paid for our Oliver “sandbox”, including our web space and an administrator who knows way more than we do about maintaining the software, for which we are very grateful. OTT DOES NOT CENSOR OR INTERFERE with the moderators’ management of the forum content. Moderators are not employees of OTT. We are Ollie owners, and receive no remuneration. OTT does have a employee designated to read the forum for the purpose of improving the “Ollie Experience” for all, but that’s a few minutes a day in a busy job description. If you should ever have an issue or a warranty claim, call tech support. Your post might not be seen on the forum by an Oliver employee.
With that in mind, we moderators ask you to communicate directly with the company and afford them an opportunity to satisfy any serious needs before flaming OTT on the forum. We are not asking that anything to be swept under the rug. Just, please, let Oliver Travel Trailers have the first shot to meet and exceed your expectations.
Sometimes, communications here may be misinterpreted, because the written word just doesn’t carry the visual clues of face to face conversations. Should you believe a post is a little ill-mannered, consider the poster might be trying to be helpful, but isn’t able to put his or her words together the way you might. Forums work best when our skin tends to be a bit on the thicker side.
Remember as well, whatever you post will likely be permanent, and picked up by automated internet software programs. Though this is our forum, it’s still on the world wide web. Our words may very well outlive us.
Please, be especially patient with newbies. Our search feature is still being tweaked, and they may not have found an answer by simply using “Search”. You may remember your own newbie questions . . . of many years ago. If you have already answered the same newbie question as many times as you care to, relax and allow someone else to step up and reply. Help foster a community of teachers.
We recommend all phone numbers and email addresses be sent in private messages and NOT posted. If you must post personal data, we suggest you post in a manner so trolling automated internet programs will not grab your personal information and use it nefariously. For instance, a phone number might be “8ThreeZero, 5one5, 9 2 eight seven”, or for an email address, something like “Bill DOT Fisher at flyboy DOT com”.
Please reread this, and help us continue to make our forum a great place for everyone. We hope you enjoy our forum.February 8, 2019 at 10:36 pm #160878
Thanks for the rules. 😉
1 user thanked author for this post.March 22, 2019 at 6:10 am #164334
Thank you for this post, excellent guidelines.
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