Service Director Jason Essary Posted January 21, 2020 Service Director Share Posted January 21, 2020 (edited) We have a Service Ticketing system in place that allows our customer to open and monitor issue requests. This system also has a Knowledge Base system that we will continue to build to help our customers. Many of our customers have already been using this system as it's been in place for several months now. Below are links to the main dashboard of your ticket system as well as a password reset link if you are unable to login. Service Ticket Dashboard Password Reset Edited February 14, 2020 by JEssary Changed URL link 6 1 ---------------- Jason D. Essary OLIVER SERVICE 228 Industrial Ave Hohenwald, TN 38462 Phone: (888) 526-3978 Hours: Monday - Friday 8:00am - 5:00pm CST CONFIDENTIALITY NOTICE: This email may contain confidential and privileged material for the sole use of the intended recipient(s). Any review, use, distribution or disclosure by others is strictly prohibited. If you have received this communication in error, please notify the sender immediately by email and delete the message and any file attachments from your computer. Login to Service Portal: https://support.olivertraveltrailers.com/portal/en/home Link to comment Share on other sites More sharing options...
Service Director Jason Essary Posted August 2, 2021 Author Service Director Share Posted August 2, 2021 Oliver Travel Trailers Service Portal Knowledge Base Please visit the service portal and review our knowledge base area. We will be adding new articles and new videos periodically. This is the best place to get specific troubleshooting information as well as contact the service department for assistance. Latest Article: Xantrex Inverter - Error 20 This system does require you to create a user account & setup a password so that you can manage your service tickets. It is an Oliver Travel Trailers Service portal for the purpose of customer support and is maintained by service department personnel. You can also visit the Oliver University located on the Oliver website that includes operational manuals which is maintained by the Oliver Travel Trailers marketing department. 1 1 ---------------- Jason D. Essary OLIVER SERVICE 228 Industrial Ave Hohenwald, TN 38462 Phone: (888) 526-3978 Hours: Monday - Friday 8:00am - 5:00pm CST CONFIDENTIALITY NOTICE: This email may contain confidential and privileged material for the sole use of the intended recipient(s). Any review, use, distribution or disclosure by others is strictly prohibited. If you have received this communication in error, please notify the sender immediately by email and delete the message and any file attachments from your computer. Login to Service Portal: https://support.olivertraveltrailers.com/portal/en/home Link to comment Share on other sites More sharing options...
Recommended Posts