Xantrex XC 3000 Pro Failure To Communicate

[Treasure Coast Vault]

When I picked up my New Ollie LE 2 in 2021 the Remote Panel wasn't working. I called Xantrex many times and installed a new Remote panel and Cable all to no avail. I gave up. The Inverter charger always worked but checking settings was a Yoga Class!

So last week I had some time and called Xantrex. The Rep read my notes from previous calls on her computor. Talked to her manager and they sent a new XC 3000. It was the communication board on the old one that was faulty. I installed it and everything is working fine now!!!

Just wanted to put a thank you here to both Oliver and Xantrex Tech. They really went the extra mile for me.

[rich.dev]

Glad you got sorted out, but how did it take them almost 4 yrs to figure this out? 

[Treasure Coast Vault]

Let's just go with Xantrex Customer Service is Excellent now