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TSB: GALLEY DRAWERS


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  • Oliver Staff

Issue: Galley drawers sliding out during transit

 

Potential Models Impacted: 2016-2017

 

Information: The current blum slides being used were implemented during the 2016 model year. We have since seen three issues where a kitchen galley drawer has come loose during transit. The blum stays attached to the drawer slide and pulls loose from the drawer itself.

 

Resolution: Process change in the way the drawer is built as well as longer screws being used to ensure this issue does not continue.

 

What Should you do: At this time we have only seen or been made aware of three instances where this has happened. We have the same slides and design in about 127 units. If the issue occurs, please contact our service department at 866-205-2621 so we can assist with the resolution.

 

 

  • Thanks 13

----------------

Jason D. Essary

OLIVER SERVICE

228 Industrial Ave

Hohenwald, TN 38462

Phone: (888) 526-3978

 

Hours: Monday - Friday 8:00am - 5:00pm CST

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Login to Service Portal: https://support.olivertraveltrailers.com/portal/en/home

 

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