I just acquired a lightly used 2021 Elite I, and am having trouble with the Norcold 3-way refrigerator. Initially, it would run only on propane, not on AC or DC, when connected to shore power. The touch-screen controls were working, so it was getting some DC power. After some reading in this forum, the manuals, and elsewhere, I guessed that the unit's AC cord probably wasn't plugged into its outlet, and I was right. This outlet is in the wall behind the lower kitchen drawer, so it wasn't easy to access.
Plugged in, the fridge now runs on AC or propane, but not DC, either from batteries alone or connected to my tow vehicle with the engine running. I've got it fully cooled down, so I'm not expecting DC to chill it from a warm starting point, just to keep it cool when I'm towing. I've checked the DC fuses, both the one in the main fuse panel under the dinette and the one on the DC power lines in the vented outside compartment (where the propane flame is located). They seem fine. Likewise, everything looks connected behind the plastic wiring box in this compartment, but I lack the knowledge to troubleshoot anything in there. I have the Solar-Pro package (roof-top panel and inverter). All other systems are working fine.
Anyone have a clue as to how to get this fridge working on DC? I don't want to run it on propane when towing, although I've read that some folks do.
Jerry