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Katjo

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Everything posted by Katjo

  1. Thank you. We appreciate all the suggestions very much. I’m not aware of any detailed schematics available. A simple solution would be glorious, quite honestly at this point we are overwhelmed.
  2. As for Jason, he was wonderful! He even sent us photos to show us which wires to check. I believe he is incredibly competent and very patient but we understand it’s difficult to diagnose a voltage issue over the phone and we don’t know electrical so it’s like trying to teach a baby to run before it can even walk. We offered to buy him a plane ticket to come help us and cook him a nice dinner but he declined. Lol
  3. The mobile rv tech we had did check the batteries voltage with a meter and they all checked 13.9 volts. We do not have a correct voltmeter to check each and every wire inside the trailer with the meter (we will be buying one) we only checked to see if any of them were loose. I will keep you posted and thank you for the suggestions.
  4. We talked with Jason for over 2 hours today walking us through several things trying to find the problem. We have narrowed it down to a voltage issue as the camper is only showing 9 volts we just can’t find where the problem is. The zantrek and batteries show over 13 volts but the battery/voltage display monitor shows 9. EMS shows no errors. The fridge has a C on the display which he said is error code for low voltage. When we tried to put the awning out everything went haywire, lights flashing, AC came on, which Jason said because of not enough voltage that will happen. We did try everything unhooked from shore power with the same results. We do have a dedicated 30amp on our house and that’s been checked and working correctly. Tried all the wires/grounds for any loose connections, all are tight. He said it’s possible the breaker is bad (but unlikely) so we will change that when the part comes. I think he’s just as perplexed as we are. We certainly were so grateful for his time but we still have a unresolved dead camper. We can’t camp at all without AC, refrigerator, lights go on and off, no water pump, no CO2 detector etc…many components need 12V, at this point we wouldn’t feel comfortable traveling with this voltage issue. Sadly we can’t get it into a service center until mid July. We even called several electrician and none will work on an RV. So incredibly frustrating and disappointing. I know it will get fixed eventually but the excitement of buying this camper a few weeks ago took a nose dive really fast and the reality is there just isn’t enough service places/technicians to get anything repaired in a timely manner. I believe now the problem we have is out of realm of DIY. Thank you and everyone who have tried to help us, we are grateful to each of you for your time.
  5. Thank you so much. We will give it a try.
  6. Our display shows 60-H and E-0
  7. I’m not pointing blame at the seller and understand anything can happen while it was stored or even towing it the 5 miles to our home. I’m just stating the seller said all systems work and now they don’t.
  8. We have 120 volt output with correct polarity and correct phase on every one of our AC wall outlets inside and out including out GFI breaker wall plug. My husband doesn’t see where there is a GFI breaker on our inverter. If our GFI was tripped on the inverter wouldn’t that stop all inside and outside receptacles from working properly? As for the lights, it’s usually just one dim however at times all will dim and/or won’t turn on including reading lights. My husband is going to try moving the shore power plug right now. Also not familiar as to where that round hatch is? We are so very grateful for your help.
  9. Did talk to previous owner, claims there were no issues with the camper. He said everything worked except one time he had a fuse blow on the refrigerator when on solar.
  10. Thank you, that’s a great suggestion.
  11. Absolutely!! Here the wait time for an inspector is 6-8 weeks. Can’t expect a seller to wait that long.
  12. Thank you, Mike. We could definitely use some luck right now.
  13. Thank you for the suggestions. As far as pre-inspection goes it’s the same as service, can’t get an inspector out for 6-8 weeks they are that booked (at least in my area) and most sellers are not going to wait that long. In theory it’s a good idea but scheduling is like everything else, all booked up with long wait times.
  14. The refrigerator, AC and awning do not work. We are connected to shore power. The interior cabin lights sometimes work but intermittently dim and/or don’t work. We tried the refrigerator on LP and still didn’t work. We checked plug on frig and it is plugged in. Not sure if the mobile rv checked invertor with voltmeter.
  15. We bought our used 2021 Oliver Elite ll last month, we were so excited to have found one near our home. Unfortunately we can’t use it! Our cabin lights go bright to dim, on and off intermittently, refrigerator doesn’t work, air doesn’t work, awning won’t go out. We have checked all fuses, breakers. Lithionics checked the batteries, all good. Electrically monitor shows no errors. Xantrek shows voltage at 14.2. Solar power is full. We have spoke to Mike at Oliver a few times and he said it may be a ground issue but that’s all he said which doesn’t fix it. We checked all the grounds and all are tight. So now we think it may be a voltage problem with the inverter/converter but that’s just an uneducated guess. We did have a mobile rv specialist come out and he couldn’t find the problem. We can’t get into any service centers until mid July. This has been horribly frustrating and incredibly disappointing. Can’t get any help/service. In the meantime we’ve cancelled 2 trips and soon another trip, a family re-union rally that I’m hosting in a few weeks that I won’t be able to attend. What we have discovered is good luck if you need service or parts. We have called numerous service centers and the soonest we can take it in is mid July and if they need parts who knows how long that will take. Michigan has a short camping season, we’ve already lost half of it. At this point I’m having a lot of regret that we sold our Airstream that never gave us any problems for this Oliver that we can’t use. I took the word of the seller that everything worked, that was my first and very costly mistake. Second mistake was believing you can get service in a reasonable time frame. I was wrong. If anyone has any suggestions I would greatly appreciate any help.
  16. Thank you so much. Definitely love white!! I have contacted Oliver👍🏼
  17. Thank you so much! We are in Sterling Heights. I have contacted Oliver to let them know we purchased hull 732.
  18. Thank you 🙂
  19. It sure does! Thank you 🙂
  20. Hello, We are Kathy & John from Michigan. After searching for several months we found a 2021 Oliver Elite ll just 10 minutes from our home! It was exactly what we’ve been looking for and we purchased it on 5/30/22. We previously owned an Airstream Nest that we loved for short trips but quickly found it too small for anything more then a few days. The amazing coincidence is the couple we bought our Nest from and the couple we bought the Oliver from are from the same city and just minutes from our home! What are the odds of that?! We are super excited to be a part of the Oliver family and look forward to many adventures!
  21. @topgun2 Thank you for checking into it.
  22. I’m using my iPhone, safari browser. I allow cookies.
  23. Why do I get this email (You just logged in from a device we haven't seen you use before.) every single time I log in on the exact same device?! Is there a way to change that notification?
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