I was thinking digitally for sure and perhaps within the Oliver forum website. For someone with the right skill set and site access, this would not be difficult. During my full employment years things like this were developed in implemented in a short amount of time and at relatively low cost. If the digital tool is setup correctly, it would be largely self managed. (No printing please!) Endorsing or rating RV repair businesses can be controversial, but an offline conversation between regional Oliver owners is simply that, an offline conversation. I am just learning but I doubt many of the closest shops are equipped to deal with the electronics of an OTT.