quoyle Posted April 2, 2019 Share Posted April 2, 2019 On my trip back from Hohenwald from picking up my new Elite the main front driver's side window shade/frame fell off and broke. My first experience with Oliver service was amazing. The channel that holds the frame to the window had cracked and split so it would not grip the brackets that hold it to the window. The Oliver service technician I spoke with said a new frame would be sent out. A few days later it arrived. This kind of service is unheard of in the RV industry, thanks Oliver. 6 Link to comment Share on other sites More sharing options...
Moderators topgun2 Posted April 3, 2019 Moderators Share Posted April 3, 2019 This boarders on amazing - doesn't it. We owners try to tell people about this product and company all the time, but, since there is little or nothing that compares to it all I sense is that the person I'm talking to is trying to figure out exactly why I'm saying these things since they obviously just can't be true. It is unfortunate that things happen and things break. But, it is certainly wonderful when a company really does stand behind its product and promise. Bill 1 2023 Ford F150 Lariat 3.5EB FX4 Max Towing, Max Payload, 2016 Oliver Elite II - Hull #117 "Twist" Near Asheville, NC Link to comment Share on other sites More sharing options...
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