Window shade framing

[quoyle]

On my trip back from Hohenwald from picking up my new Elite the main front driver's side window shade/frame fell off and broke. My first experience with Oliver service was amazing. The channel that holds the frame to the window had cracked and split so it would not grip the brackets that hold it to the window. The Oliver service technician I spoke with said a new frame would be sent out. A few days later it arrived. This kind of service is unheard of in the RV industry, thanks Oliver.

[topgun2]

This boarders on amazing - doesn't it.  We owners try to tell people about this product and company all the time, but, since there is little or nothing that compares to it all I sense is that the person I'm talking to is trying to figure out exactly why I'm saying these things since they obviously just can't be true.  It is unfortunate that things happen and things break.  But, it is certainly wonderful when a company really does stand behind its product and promise.

 

Bill