Truma Soft Start install - FYI

[Patriot]

Passing forward this info for Truma Aventa owners- Please do not turn this into a Truma bashing thread. 

I have been thinking about having a soft start installed on our Truma Aventa. I contacted Truma this morning and was informed the install of their soft start has to be handled at one of their two service centers. Just wanted to mention this if anyone is considering the Truma SS install. Oliver Service also confirmed presently that they cannot order or install the SS from Truma.

Email from Truma  this morning. 

 

Hello David, 

The aftermarket installation of our soft starts is not currently approved for dealers or RV manufacturers at this time. If you are wanting a soft start installed on your Aventa, it would need to be scheduled with Shelley at either our Lakeland, FL or Elkhart, IN location. Please let us know if we can assist you further. 
Best Regards, 
Ciera S 
Sr Customer Care Associate 
t: 1-855-558-7862 Option 1

Edited Friday at 03:10 PM by Patriot

[Tom and Doreen]

That's true, Truma will only provide parts / components to Truma certified technicians which is not great for do-it-yourselfers.  I will say that service at their Elkhart service facility is top notch though if you need something fixed, those techs know their systems very well. We had service work done there and they were excellent.  

With specific regard to the soft start, there is an aftermarket product that is said to work with the Truma which appears to be pretty straightforward with regard to installation however it will certainly void your warranty and there is currently no data to indicate it's effects, good or bad, on the longevity of the Aventa once installed.  I know that Truma does do field installs of their certified unit if there is a certified tech in your area.  

[Patriot]

Here is a pretty straight forward SS install video…