Norcold drain line missing?

[Steve and Cindy]

While wiping down the moisture inside the Norcold prior to shutting it down for storage, I noticed this plastic tray under the fins.  It has a drain hole in it, with a short plastic fitting extending toward this suspicious hole in the rear wall.    Sure looks like a drain hole missing the drain hose.  I'm looking for confirmation, and whether there are any tricks to fix it.  I don't want to just drain straight into the hole in the wall without knowing for sure it will connect with the exterior drain hole.  

 

[Frank C]

Yes, it looks like you are missing a drain hose.  Here’s a photo of our Norcold.  The little plastic nipple on the tray fits into a hose protruding through the inner rear wall of the fridge. 

[bhncb]

It should have been installed during installation. Submit a service request to Oliver and have them send you one. It’s a special hose with a filter screen on the outside end for bugs. Is there a hole through the hull for it? It is typically centered just inside the lower vent? 

[Frank C]

The other possibility is that the hose is there but it got pulled through the hole during installation of the fridge.  Do you have a small section of hose exiting the lower hull under the fridge just behind the entry door? 

[Steve and Cindy]

Thank you!  Just what I was looking for.  Yes, there is a tube coming out the bottom of the hull under the vent, and it appears to snake up thorough the vent cavity and disappears somewhere inside the back of fridge.    I'll have to get in two fixes on this ticket.  I spent the entire  weekend collecting temperature sensor data to prove that the LP mode just does not cool well at all.