"20" Xantrex message on new Oliver

[Gliddenwoods]

I had an "20" message on my Xantrex monitor and now can not get 120 power.

What do I do?

[Gliddenwoods]

 Update on no 120v.
Stopped at a different State Park that did not have GFCI breakers and the 120v to the Oliver worked fine. This is good.
But drove on to another State Park for the night and it had a GFCI breaker and again the breaker would trip; so no 120v to the Oliver tonight.
I used both of my surge protecters to test the campsite electric for bad wiring and both showed good wiring. (See attached photos.)
So...there is something wrong with the Oliver. Disappointing to say the least; will talk tomorrow.
Thanks for your help.

[NCeagle]

Hi @Gliddenwoods, that error code means the remote display is not communicating with the Xantrex inverter, but it doesn't/shouldn't impact the functionality of the inverter in any way - you just have to use the display and controls on the inverter itself rather than the remote.  Check this thread about the "20" error code and make sure your firmware, etc. is up to date.  It may not fix your specific problem, but it's a good place to start:

https://support.olivertraveltrailers.com/portal/en/kb/articles/xantrex-inverter-error-20

Keep us posted - there are quite a few owners that have wrestled with the Xantrex and learned quite a bit about it in the process.

Good luck!

[Gliddenwoods]

Thank you NCeagle...helpful.

[Mike and Carol]

Gliddenwoods, I hope you resolved your issue!  It would be helpful if we knew which trailer you have and the year/hull number.  Things change year to year and you would get more input if folks knew what they were commenting on.  It’s easy to add the info to your signature.  If you need help just holler. Mike