Jump to content

Recommended Posts

Hello, 

Is anyone aware of what this pertains to? 
Thanks, Kirk

IMG_1167.thumb.png.783ec2af9eba9160636be0fbb94651ea.png

  • Like 3

Kirk and Carrie Peterson

Twin Falls, Idaho

2018 Ram 3500, with overland conversion: Rooftop tent, water, stove, Battle Born batteries, lockers, onboard air, raised air intake, Warn winch. 

2023 Elite 2, twin beds, delivered December 5, 2022 Truma package, lithium platinum package.
Hull #1305

Link to comment
Share on other sites

I believe that’s the update involving longer screws and sealant to cover the holes above these screws on the top of the AC to eliminate water leaking/intrusion.
 

See 

and

 

  • Thanks 2
  • Like 2

2016 VW Touareg TDI
2023 Elite II, Hull# 1386

Link to comment
Share on other sites

12 minutes ago, snakeriveridaho said:

Hello, 

Is anyone aware of what this pertains to? 
Thanks, Kirk

IMG_1167.thumb.png.783ec2af9eba9160636be0fbb94651ea.png

I too would like to hear an explanation of this email. Sounds kind of important.

  • Like 3

Robert Youens

2023 LEII Hull #1304

TV 2022 RAM 1500 5.7L Hemi e-torque with tow package

Link to comment
Share on other sites

14 minutes ago, rich.dev said:

I believe that’s the update involving longer screws and sealant to cover the holes above these screws on the top of the AC to eliminate water leaking/intrusion.
 

See 

and

 

@rich.dev

Yes, I agree 💯, thanks for posting this up the links. I learned at service Oliver is already addressing this to hopefully preempt any further concerns.

Patriot🇺🇸

  • Like 2

 

2020 OLEII - Hull #634 aka- “Beauty & the Beast” - 2021 F350 6.7 liter Diesel Lariat Ultimate Tremor

 

Link to comment
Share on other sites

I spoke with a very nice Truma rep this morning. Here is her reply to @Snake River Idaho post. 

 

If the customer reaches out and states they had  “self levelling sealer” installed by Oliver directly, then they have already had the update done and do not need to pursue any additional updates.

Thanks you for being my first customer and letting me know this!

 

 

Best Regards,

Karen Butler
Customer Care Team Lead

 

 

t: +1-855-558-7862 x2177

e: k.butler@trumacorp.com

a: 2800 Harman Drive, Elkhart, IN 46514 USA

 

www.truma.net

         

 

This e-mail may contain confidential and/or privileged information. If you are not the intended recipient (or have received this e-mail in error) please notify the sender immediately and destroy this e-mail. Any unauthorized copying, disclosure or distribution of the material in this e-mail is strictly forbidden.

 

 

 

Patriot🇺🇸

  • Like 3

 

2020 OLEII - Hull #634 aka- “Beauty & the Beast” - 2021 F350 6.7 liter Diesel Lariat Ultimate Tremor

 

Link to comment
Share on other sites

Thanks for all of the replies!

I guess I will call Oliver and ask about our trailer, since we have one of the first production line trailers with the Truma package. 

Kirk 

  • Like 2

Kirk and Carrie Peterson

Twin Falls, Idaho

2018 Ram 3500, with overland conversion: Rooftop tent, water, stove, Battle Born batteries, lockers, onboard air, raised air intake, Warn winch. 

2023 Elite 2, twin beds, delivered December 5, 2022 Truma package, lithium platinum package.
Hull #1305

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...