Truma update

[Guest]

Hello, 

Is anyone aware of what this pertains to? 
Thanks, Kirk

[rich.dev]

I believe that’s the update involving longer screws and sealant to cover the holes above these screws on the top of the AC to eliminate water leaking/intrusion.
 

See 

and

 

[RustyMD]

12 minutes ago, snakeriveridaho said:

Hello, 

Is anyone aware of what this pertains to? 
Thanks, Kirk

I too would like to hear an explanation of this email. Sounds kind of important.

[Patriot]

14 minutes ago, rich.dev said:

I believe that’s the update involving longer screws and sealant to cover the holes above these screws on the top of the AC to eliminate water leaking/intrusion.
 

See 

and

 

@rich.dev

Yes, I agree 💯, thanks for posting this up the links. I learned at service Oliver is already addressing this to hopefully preempt any further concerns.

Patriot🇺🇸

[Patriot]

I spoke with a very nice Truma rep this morning. Here is her reply to @Snake River Idaho post. 

 

If the customer reaches out and states they had  “self levelling sealer” installed by Oliver directly, then they have already had the update done and do not need to pursue any additional updates.

Thanks you for being my first customer and letting me know this!

 

 

Best Regards,

Karen Butler Customer Care Team Lead
t: +1-855-558-7862 x2177
e: k.butler@trumacorp.com
a: 2800 Harman Drive, Elkhart, IN 46514 USA
www.truma.net
This e-mail may contain confidential and/or privileged information. If you are not the intended recipient (or have received this e-mail in error) please notify the sender immediately and destroy this e-mail. Any unauthorized copying, disclosure or distribution of the material in this e-mail is strictly forbidden.

Patriot🇺🇸

[Guest]

Thanks for all of the replies!

I guess I will call Oliver and ask about our trailer, since we have one of the first production line trailers with the Truma package. 

Kirk