Jump to content


  • Posts

  • Joined

  • Last visited

Everything posted by Janis

  1. We purchased Hull 617 April 2020 and had the same Jensen TV audio cutting-out problem as being described in this post . Our action steps to-date: 1. We contacted Oliver May 2020 and they recommended contacting Jensen to resolve the problem. We were unsuccessful, Jensen confirmed that they had no other reports of this type of problem. 2. Contacted Oliver and they sent a new Jensen TV (same model). However, this did not resolve the problem. 3. We bought a SuperSonic TV 110v. It did not provide an analog output for the sound but did have an optical audio output. Additionally, we bought a digital-to-analog converter to provide the analog audio to the Jensen stereo. This setup resolved the no sound (cutting out) problem, however, it caused a humming through the speakers that was even more annoying. We purchased a higher quality DAC unit but it still hummed so we returned the TV and both DAC’s. 4. March 2021 Oliver performed annual maintenance and during this visit Jason replaced the audio cables between the TV and stereo. However, this did not resolve the problem. 5. August 2021 we continue to have the problem. We again confirmed that the sound works correctly through the TV speakers. We agree with a previous poster that the audio decoding within the TV seems to be the problem. 6. August 4, 2021, contacted ASA Electronics (parent of Jensen) at 877-845-8750. The Rep, Erin, confirmed our call in May 2020 and is willing to provide a new TV under a good-will warranty if we work through a dealership to receive it. They want the old TV returned at owner’s expense. The Rep confirmed that she has not seen any complaints on this matter. This same response was communicated to us in May 2020. She confirmed they do conduct a 4 hour burn-in test for all TV functions. 7. So at this point we can deal with it “as is”, OR work through a dealership on the West Coast to receive the new TV (dealer $, ship to Jensen $) with no guarantees it will resolve the issue, OR use Oliver as the middleman dealer to receive and then forward the new TV to us and handle the forwarding of the old TV to Jensen (assuming Oliver agrees to this) again no guarantees it will resolve the issue, OR spend $ to buy and reconfigure a 110v TV and stereo such as the Vizio/Furrion solution that Oliver changed to in 2021 in part because of this issue and the lack of solution from Jensen. What would you do?
  2. Mossemi, excellent, thank you for the picture. Today Oliver confirmed that our charge converter and inverter are lithium compatible and therefore, no changes are necessary to the onboard equipment. We only need to change two settings on the inverter and converter switching them to the lithium option.
  3. Andrew, thank you for the additional information. We are considering the Victron Connect App.
  4. Andrew, thank you for your very helpful information, pictures, and offer to help! My husband, Bob and I, are somewhat handy and it sounds like we could do this project ourselves with some help from you and Overland. Is the charge converter unit mounted on the backside of the circuit breaker panel? The Victron Battery Monitor is on our procurment list. Does it come with everything necessary to install—hopefully without drilling into the fiberglass. We’re not clear on how this component gets installed but we can discuss this as we get closer to trading the 4 wet cells for 3 standard BB’s the end of next month or May.
  5. Thank you for your very helpful information! We will call PD, BB, and OTT to confirm everything as suggested. As we get closer to our install we may PM you and request a few pictures. Currently we plan to install 3 standard BB’s (not GC version) so it will likely be an easier install than yours.
  6. Thank you Overland for your reply. Our research at Intuit's site shows 3 ways to deduct a generator--a doctor's Rx for medical equipment is one way, unfortunately or fortunately we are too healthy! Has anyone on this forum published a Youtube video on their install of Lithium (BB) into their Oliver? Additionally, does anyone know whether the EII 2020 converter/charger is compatible with lithium batteries? We didn’t find a manual in Oliver University for it. Our research shows it may be Progressive Dynamics and a model number would be helpful.
  7. Overland, for the solar credit, how did you determine the price paid for all solar related materials and labor that were included in the EII base price, in other words the standard stuff?
  • Create New...