Monlezun Posted August 3, 2017 Share Posted August 3, 2017 On April 12, 2017, our Legacy Elite II was hooked to OTT’s forklift and brought outside into the sunshine, ready to be hitched to our tow vehicle. After six months of research, planning, consulting, and finally building our baby, (“Olivia”) the day had finally arrived. From the first phone call to Anita last year and our reliance on her knowledge, Jason’s expertise, and help from OTT’s able-bodied service crew, our specifications, dreams and wishes were fulfilled, and the final product was ready for the road! After owning multiple RVs and travel trailers over the last 18 years, and witnessing the “quantity over quality” mentality become the norm in the industry, it was exciting to learn that Oliver Travel Trailers is bucking that trend and offering a hands-on, custom-built product. OTT’s business model is what any RV manufacturer should aspire to. In our experience, their customer service is stellar. Any issues we had (which were very few) were handled quickly with patience and total accountability in doing the right thing for the customer. Every time we use our beautiful Oliver, or show her to potential buyers, we are grateful for our good fortunate at having discovered OTT, and proud/confident in recommending their products and customer service to anyone. We just wanted to take a moment here to share our experience with anyone reading the forum for the first time. Have fun, and enjoy the wild, blue yonder! Malcolm and Ursula 9 Malcolm and Ursula M. 2017 Legacy Elite II Hull # 204 "Olivia" 2016 Ram 2500HD Diesel 4x4 Link to comment Share on other sites More sharing options...
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!Register a new account
Already have an account? Sign in here.Sign In Now