geokeg Posted August 4, 2017 Posted August 4, 2017 When my trailer was delivered the surge protection switch was in bypass mode which I thought odd. I discovered this when I was working my Blue Sky solar controller issue. I put the switch into the auto protection mode and then discovered it would not accept power from my house circuit, (reversed polarity message). Fair enough I thought, maybe the house is wrong. I left the switch in auto and have gone to a number of camp sites with shore power and have not had any issues. I tried to power up from my Honda 2000i Companion and the EMS would not accept power from either receptical unless I put the switch in bypass. So far I have not done any more troubleshooting for messages on the control panel. The Honda powers up just fine now and even runs our Dometic A/C. Has anyone else had a wimilar experience? George and Gretchen Gig Harbor, Wa. Hull Number 178
John E Davies Posted August 4, 2017 Posted August 4, 2017 Your surge protector will not allow generator power to connect... it sees some sort of ground fault. You should have received one of these, look in your drawers (the trailer's, not your pants) and see if it is hiding. Plug it into the unused 120 receptacle and it should accept power from the other one. I don't know what to say about the house issue. Perhaps you need to get it checked by a good electrician. Surge suppressor thread here: ... http://olivertraveltrailers.com/topic/progressive-industries-surge-protector/ John Davies Spokane WA 2 SOLD 07/23 "Mouse": 2017 Legacy Elite II Two Beds, Hull Number 218, See my HOW TO threads: Tow Vehicle: 2013 Land Cruiser 200, 32” LT tires, airbags, Safari snorkel, Maggiolina Grand Tour 360 Carbon RTT.
geokeg Posted August 4, 2017 Author Posted August 4, 2017 Excellent response, thanks John! Very informative reading and simple solution to a "non problem" condition. It appears that no neutral to ground accessory plug came with our unit. Easy enough to make one though as they show on the referanced reading you suggested. It appears that my issue is resolved and I can resume operating with full EMS protection after I install the accessory plug. Thanks again, I love this forum! George George and Gretchen Gig Harbor, Wa. Hull Number 178
John E Davies Posted August 4, 2017 Posted August 4, 2017 Excellent response, thanks John! Very informative reading and simple solution to a “non problem” condition. It appears that no neutral to ground accessory plug came with our unit. Easy enough to make one though as they show on the referanced reading you suggested. It appears that my issue is resolved and I can resume operating with full EMS protection after I install the accessory plug. Thanks again, I love this forum! George Call Jason in Service and see if he will send you one. You should have received it at delivery. John Davies Spokane WA 1 SOLD 07/23 "Mouse": 2017 Legacy Elite II Two Beds, Hull Number 218, See my HOW TO threads: Tow Vehicle: 2013 Land Cruiser 200, 32” LT tires, airbags, Safari snorkel, Maggiolina Grand Tour 360 Carbon RTT.
geokeg Posted August 4, 2017 Author Posted August 4, 2017 Yep, probably should for insurance / liability reasons. Thanks. George George and Gretchen Gig Harbor, Wa. Hull Number 178
DavidS Posted August 5, 2017 Posted August 5, 2017 A neutral ground bonding plug is needed to solve this problem. Maybe John found one in his drawers, but we did not have one when we picked up our Ollie. This is covered in a post from Tommy Staggs, along with ScubaRx's low cost solution: http://olivertraveltrailers.com/topic/generator-use-with-hard-wired-surge-protector/ 1 David Stillman, Salt Lake City, Utah 2016 Oliver Elite II Hull 164 | 2017 Audi Q7 tow vehicle. Travel and Photography Blog: http://davidstravels.net
geokeg Posted August 5, 2017 Author Posted August 5, 2017 Thanks David, good input. George George and Gretchen Gig Harbor, Wa. Hull Number 178
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