Norcold 3 way

[johnwen]

My freezer door hinges broke.  The tabs that fit into the hole on the inside of the fridge.  Springs will still work.  Just the tabs broke and allow door to hang down.  Anyone have experience with this?

TIA

John

[SeaDawg]

That's a bummer.

I broke my freezer door, different brand, though. I had to order a new door.

I'd open a service ticket and see if you are covered under warranty. 

[Kathy Tewart]

Our freezer door hinge also broke very recently-a very small plastic part broke off. Ordered a spring holder part from Amazon, it just arrived so it hasn't been installed yet.  Probably should have made a ticket as the small part was about $25. Hopefully this is the correct part

[johnwen]

6 hours ago, SeaDawg said:

That's a bummer.

I broke my freezer door, different brand, though. I had to order a new door.

I'd open a service ticket and see if you are covered under warranty. 

Ticket opened, thanks.  Will probably seek out a service center around Ft Davis, TX.  We'll be there for a rall

[johnwen]

Hi Kathy,

That is the correct part for the left side.  The right is 919041.  If you have two hex head screws underneath the freezer door, Norcold told me to simply remove the screws on one side and wiggle the assyembly out.  After the reassembly you gently push it back up to where the tabs pop back into its hole.  Norcold is going to send me the parts to Ft Davis park in Texas and I've notified the campground its coming so hopefully I'll get it fixed... we have 2 weeks at the park and it sems pretty simple.  Norcold doesn't normally send parts to the end user but in this case (being simple) they will and it's covered by warranty.  However if I mess something up as far as functioning of the fridge, I'll void all warranty.

Best of luck,

John

[johnwen]

Kathy, 

Here is a YouTube video but it's for a Dometic.  It does show you how the tabs lock into its hole at about the 9 minute mark.  It does give a good idea of how the door works but it's not exactly the same as a Norcold.

https://www.youtube.com/watch?v=fXQCQgKwjGo

[Kathy Tewart]

23 hours ago, johnwen said:

Ticket opened, thanks.  Will probably seek out a service center around Ft Davis, TX.  We'll be there for a rall

See you in Ft Davis!

[Kathy Tewart]

On 9/19/2022 at 11:45 AM, Kathy Tewart said:

Our freezer door hinge also broke very recently-a very small plastic part broke off. Ordered a spring holder part from Amazon, it just arrived so it hasn't been installed yet.  Probably should have made a ticket as the small part was about $25. Hopefully this is the correct part

Update: the part was installed today and was the correct part 

[Kathy Tewart]

Just now, Kathy Tewart said:

Update: the part was installed today and was the correct part, I should have mentioned this is for a Norcold fridge, 2022 Ollie

 

Just now, Kathy Tewart said:

Update: the part was installed today and was the correct part