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MDuncan

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Everything posted by MDuncan

  1. Sorry guys... It's a caching plugin I had installed that helps speed up the site. I've disabled it for now until I can tweak the functions correctly. The site will be a little slow until then, but you shouldn't have any issues with posting or replies.
  2. Looking through the mail logs... it looks like several users are having issues with emails bouncing when trying to reset passwords. I will to get this issue resolved ASAP and update everyone when it is working properly. In the mean time, if you are not receiving the email to reset your password, send me an email through the Contact Us page here: http://olivertraveltrailers.com/contact-us/ I will send you a temporary password by email and you can change it after logging in. Thank you for your patience!
  3. Also for Forum authors... we were unable to migrate the subscription of replies to your forum topics. To enable subscription to your topics, go to your profile a click the "Forums" tab. Here you can see a list of all topics you have written. You will have to open each and click the "Subscribe" link on each that you would like to be notified on if anyone replies to the topic. Sorry for this inconvenience.
  4. I've put together a video that shows how to register, login and use some of the features of the user profiles and forums.
  5. Thank you for your patience while we have moved our forums to OliverTravelTrailers.com. Here is a list of step you can follow to help you understand how to login, update your profile and user the forums. For New Users... Go here to register You will receive an activation email where you will need to click on the link to activate your account. You should be auto-logged into the website. You will receive a second email with your auto-generated password. We suggest that you copy that password, then go to the "Gear Icon" on your profile and click My Account. Find the Change Password tab and paste the password your received in your email into the "Current Password" field, then add your new password. For Migrated Users from oliverforums.com... For security, we did not migrate passwords. You will need to Reset your Password by going here first. http://olivertraveltrailers.com/password-reset/ Enter your email address or username that you previously used on oliverforums.com. You will receive an email with a link to Reset Your Password. Click the link to be redirected to our website and fill out the new password fields and hit submit. You should be now able to login to the website using your new password. How to Update Your Profile Step 1. Login to the website here : http://olivertraveltrailers.com/login/ Step 2. Go to the Forums link at the top of the website or go to http://olivertraveltrailers.com/forums/ Step 3. Go to Your Profile... Once you are on the Forums Home Page, either click the link to your name in the Welcome message or click the Forum Menu and click "My Profile." Step 4. Click the "Gear Icon" on the right, just below your cover photo. Click the "Edit Profile" link in the dropdown. From here you can upload your avatar image, cover image, update your personal info and social links. Some items will not be viewable in a public view. See the Help icon for details on each profile field. Searching Members or Moderators You can search members of the forums by going to the Search Members link in the Forums Menu dropdown. Here you can search member by username or by Hull #'s of Oliver Owners. Oliver Owners - Hull # and Manage Referral Program You will find a section when editing your profile called "My RV or Travel Trailer." Here you can add your info about the year, model and floor plan of your Oliver Travel Trailer. You can also manage your preferences for the Oliver Referral Program. If you are willing to show your trailer to potential new customers, you can enable this feature here. I will be implementing this feature into a map where potential customers can locate a trailer to see. Personal info will not be shared on the website. Potential customers will contact our office and we will contact you to arrange a field visit. If you decide to go on vacation or take time off from the Referral Program, you can disable this at anytime by editing and choosing "No, I do not want to show my travel trailer to potential customers." You can re-join at anytime. If you have any issues. Let me know!
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