HDRider
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Posts
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Posts posted by HDRider
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8 hours ago, jd1923 said:
not sure why you would need one
Just thought it would be a good place to carry a cooler. Not a need, simply a want
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I think I am getting this with an adapter that takes 1 1/4" to 2".
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1 hour ago, Ollie-Haus said:
All this having been said, I still believe you should limit the total weight mounted to the back to the maximum that Oliver recommends.
The label on the Oliver bumper says 150 pounds. Maybe an engineer might be able to say with some certainty, but I have to think I'd be OK with a tray that weighs 23 pounds and a cooler full of ice.
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2 hours ago, Rivernerd said:
There have been threads on this forum discussing the weight limitations of racks (bike, cargo, etc.) on the back of an Oliver. As I recall, the limitations result from the increased dynamic load exerted by anything cantilevered off the back of the trailer, far aft of the rear axle. These limitations, in turn, prompted Oliver to limit the bike rack mount to 1-1/4".
I recommend you carefully consider what you want to carry behind the trailer, and how that will impact the longevity of the aluminum frame.
I think the new Ollies come with a 2".
The label says 150 pound limit.
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28 minutes ago, rich.dev said:
I don't have a rear cargo carrier/basket, but here are 3 threads that might give you some ideas.
I had looked at those. They used a 2" receiver. I want to stay with the stock 1 1/4"
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Can someone suggest a basket that fits the 1 1/4" receiver?
I searched the forum but I did not find anything. I know it has to be there.
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Oliver is safe.
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My wife went grocery shopping yesterday and she said she never saw the shelves so empty. We are in the path.
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This is my open letter to the Oliver family.
By now I expect you are aware of the sentiment that has developed around your decision to offload service of our Oliver trailers to your new dealership network. We all wish you the best in all of your future endeavors. It appears to me you could have just as easily required your new dealers to service the trailers that they sell and also service those that benefit by these new dealers being closer at hand than Hohenwald. Further you could have allowed your factory service to stay in place for those of us that purchased our trailers directly from your factory, especially those of us that are new buyers and most especially for those of us that are much closer to Hohenwald than one of your new dealers.
I ask that you don’t view your factory service center as a cost center, but rather a profit center. Your factory service center in many ways could be a perfect complement to your new dealer network. Doing that would cement to us the fact that we counted on that service being available and as close to us as we know Hohenwald to be.
It might be time to reconsider your factory service center once you have grown the reach of your dealer network to satisfy your nationwide customers. As announced the change is too abrupt, it is very disquieting to current owners.
Please take this opportunity to reconfirm your commitment to the very loyal customer base you have enjoyed throughout your
history. I am asking you to reconsider your decision to move all Oliver service to your dealers.
Most Sincerely,
Jeff & Cindy Coleman
Hull 1423
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3 minutes ago, topgun2 said:
What "spin" and by whom?
You're entitled to your opinion and so are others.
Bill
There have been many comments, mostly by moderators it seems, that this change is good for Oliver owners. Judging by the overall consensus of comments by non-moderators it is not a good move.
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23 minutes ago, jd1923 said:
Years ago, when owning a Class-A, I called our local RV dealership (with 3 nearby locations). After They told me they were 2-3 months out, I replied no thank-you and have never again called an RV dealer for service. And for us driving to OTT for service is not practical.
Fortunately for us, I can do everything we need to service our Oliver, though understand many owners cannot. I will job out fiberglass gelcoat, with a local detailer, not having these tools or expertise. I strongly suggest that most of you acquire a good local trailer shop, or owner-operated automotive repair shop you can count on. Most "annual service" can be worked by any reputable mechanic. Except for the fiberglass shell design, the mechanical systems are the same as any other TT or RV.
No doubt we will all find a way to deal with the reality of it. We always do.
That said, this move by Oliver does not serve my best interest and rubs me the wrong way. No amount of spin can change that. It was handled very poorly. It needs a rethink. I hope the pride of the owners does not stand in the way of making proper adjustments.
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29 minutes ago, Geronimo John said:
By chance was it one of the dealerships that is now in the OTT program?
No.
The nearest Oliver dealer is 16 hours round trip from me. Hohenwald is 7.
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17 hours ago, Geronimo John said:
Those unused months, mostly in winter, are perfect times for the Service Department to do scheduled annual maintenance.
I took my trailer to a off brand dealer for service, with Oliver's approval, on the first of October. It took them two months to do two hours of work.
My invertor went bad. When I got it back the invertor was not configured properly. To their credit Oliver service walked me through the config in about 20 minutes.
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18 hours ago, SeaDawg said:
I don't believe that is a true statement.
Though Jason may be training, I believe other qualified team members will step up.
I have only talked to Jason once since I got my trailer last August.
I stand by what I said about the service being a broken system. I am not speaking to the most recent develops, but rather my experiences since I got the trailer. It is ripe for process reengineering.
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20 hours ago, Steph and Dud B said:
I once worked for a large international computer/ATM/point-of-sale company as a field engineer (service tech). Our company decided to take on service contracts for a competitor's equipment. This happened very quickly. Our techs in Texas got trained and started servicing the equipment in their state first, for a month or two. Next, I was selected to attend a train-the-trainer program, representing Connecticut. After watching some training videos they sent me to Texas for a week or two where I worked on the new equipment alongside a Texas tech. Finally, I returned to CT, did presentations to our guys, and went with them on their service calls as they came up to speed. The entire nationwide transition to this new contract probably took 3-4 months and we were able to support those new customers.
Maybe that's what Oliver is doing now: "As our service team will be working with the dealer's service departments on location, we feel it is prudent to discontinue most service work here at our location in Tennessee." Are they sending Oliver techs out to train the dealer techs? That would be smart. But OTT probably doesn't have enough techs to do that and keep the factory service center open at the same time. Therefore, shutting down factory service while their techs are out doing training makes sense (although it leaves people who need service right now in a bad spot, as seen above). But I can't see why they can't reopen factory service once they've completed training of the dealer techs. Maybe that's the plan and it hasn't been communicated well? Also, why do this in the spring, right at the start of camping season? Why didn't they gear up over the winter so the dealers would be ready for the big spring season?
Whatever is going on, I suspect it hasn't been handled as well as it might have been.
We can all make up scenarios that make it better, or make it worse. The lack of information does that to people.
If the Oliver family cares as much as some folks here say this would not be happening.
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21 hours ago, Steve Morris said:
Here was @hobo "2HOBOS" Paul Polk's experience on the subject, from the Facebook forum yesterday:
"I have to say, as a longtime Oliver owner, I am EXTREMELY disappointed in the announcement. Here's an example of why: I am currently on travel around the US and have suddenly (but not altogether surprisingly) starting to have some issues with my old, AGM batteries. Knowing our next stop is near a new Oliver dealer in LA, I called them this morning to see about possibly having my four batteries replaced while there. Here's what I got: "I understand you're an Oliver trailer dealer", (the receptionist didn't know anything about that). "Who makes the Oliver?" I said "Oliver TT." ME "Let me speak to service please". SERVICE: The service tech knew nothing about them being an Oliver trailer (what is that?) dealer and service center. She said she'd talk to someone and call me back. That was over an hour ago. This is NOT going well. So at best, if they actually agree to take me in, they know ZERO, NADA, NOTHING about my trailer. Not real confidence inspiring. OK, finally got in touch with some who is willing to assist although they hadn't heard of Oliver trailers either. Will report back later."
Ink has dried, hands shook and now comes the painful reality.
There is no sugar coating this.
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6 hours ago, Geronimo John said:
OTT is on a slippery slope now for sure.
I am the one that feels like I am sliding.
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8 hours ago, SeaDawg said:
I don't blame you for questioning.
But, Oliver has hand picked a group of smaller, family dealers, that have great reputations for setvice.
Jason and crew will be training. My guess is, service hiatus after July is to allow training from best if the best.
Let's give it a chance.
That might work if the nearest dealer wasn't much much farther than Hohenwald.
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17 hours ago, jd1923 said:
Make sure you camp there a few days upon delivery. Use everything, test everything and they should make all necessary warranty repairs at that time.
I cannot emphasize enough there is no way a person can use a couple of days to learn that trailer.
I made the mistake thinking that I could call and ask questions when I struggled with something. That process is broken.
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6 hours ago, ScubaRx said:
and they are not planning to sell.
Do you really know that, or simply intuit that?
People thought I was off base when I thought Oliver would move service to dealers.
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7 hours ago, Wandering Sagebrush said:
It appears my source was misinformed, or I didn’t pick up on the date. Thanks for correcting the record.
No, I think you were right. I was just curious, and shared what I found about how big Tiffin was before they were purchased. That clip was from 2020.
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8 minutes ago, Wandering Sagebrush said:
Off topic, but… While traveling earlier this month, I met a couple in a beautiful Tiffin Aleggro RED. While chatting, they mentioned that Bob Tiffin sold the company to Thor 🤬 last year, and that the Tiffin culture was rapidly changing.
Family owned and operated premium manufacturer of luxury recreational vehicles for 49 years with a longstanding reputation for outstanding product quality and customer service . Tiffin generated approximately $800 million in revenue from the sale of RVs for the fiscal year ended February 28 , 2020.
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17 minutes ago, Steph and Dud B said:
Forest River and DQ were already large, well established operations when he bought them. When Thor bought Airstream and Tiffin both were well known brand names among RVers. Most RV consumers, even experienced RVers, have never heard of Oliver Trailers, the exception being the small subset of molded fiberglass RVers. I don't think a company that turns out 150 units a year, no matter how good they are, is going to attract a mega corporation at any price. But a smaller competitor, or another company looking to break into the RV business? Maybe.
Best case, the Oliver family keeps the brand going successfully.
I agree. It is hard to say who might buy it.
Faceplate Screws
in Mechanical & Technical Tips
Posted
The screw in my faceplate fell out and left home.
Two questions
1) Would a Home Depot carry a screw like this?
2) What would be a good glue to use on the screw to hold it in place?
I am told not to use Loctite. I need a tiny bit larger thread. The screw is not biting into the fiberglass. The hole is wallowed out.