Texas dealers

[TxMN2020]

When did we loose all our Texas dealers?
what happened?
 

[Ronbrink]

I wasn’t aware, good question!

[Mike and Carol]

I know Princess Craft was an Oliver dealer, just checked their website and no Olivers.  Not good.  Mike

[TxMN2020]

Yes, we bought through United RV in Ft Worth, no notice or mention of them no longer being a dealer. So if you need warranty work what are we to do in Texas?

[jd1923]

2 hours ago, TxMN2020 said:

Yes, we bought through United RV in Ft Worth, no notice or mention of them no longer being a dealer. So if you need warranty work what are we to do in Texas?

Pilgrimage to the Mothership! 🤣

[Mike and Carol]

1 hour ago, jd1923 said:

Pilgrimage to the Mothership! 🤣

Oliver was quick to reimburse any warranty repairs at a local RV repair shop. I’m assuming that would continue if the dealers are going away.  We had a couple of warranty things repaired locally years ago and Oliver sent us a check to cover the repairs.  I’m always looking for an excuse to go to Tennessee, one of our favorite places to camp and visit.  Mike

[TxMN2020]

It would be helpful if the company would address the issue and give guidance on how owners in Texas should handle warranty/repair concerns when we purchased from a local Texas dealer that now appears to have vanished.

[Mike and Carol]

3 minutes ago, TxMN2020 said:

It would be helpful if the company would address the issue and give guidance on how owners in Texas should handle warranty/repair concerns when we purchased from a local Texas dealer that now appears to have vanished.

Agree.  There should be some explanation/announcement/heads up from Oliver.

[jd1923]

19 hours ago, TxMN2020 said:

It would be helpful if the company would address the issue and give guidance on how owners in Texas should handle warranty/repair concerns when we purchased from a local Texas dealer that now appears to have vanished.

Why just Texas?

Dallas to Hohenwald 615 miles
Miami to Hohenwald 960 miles
Boston to Hohenwald 1180 miles
Phoenix to Hohenwald 1590 miles
Seattle to Hohenwald 2410 miles

Personally, I believe OTT should have just left things alone and continued to retail their own trailers from their special factory location! 😂 Glad our hull is well beyond warranty years. I generally buy used and prefer to pay when we need work or do it myself. Warranty claims are a true pain as has been witnessed in many Oliver Forum threads.

I talked to a Sales Manager here at Blue Compass RV, “now in 34 states.” This company bought out three locations of Affinity RV in our Prescott and surrounding valley areas that had been here for decades. He said, "You can't make money selling Olivers!" Not worth carrying the inventory for such a niche trailer when for every Oliver we can sell 10 Alliance, Forest River, Grand Design... and Winnebagos. Lots of Toy-haulers sold in the SW too!

But he was trying to get me to trade in my Oliver on a fifth wheel, while I was dumping tanks at their location (a 35-ft 3 axle beast, no way)! There are likely more RV dealers in Phoenix and Mesa, across the desert valley down to Yuma AZ than any other market in the country. OTT has not been able to get one AZ-based dealer to carry their product.

Edited 1 hour ago by jd1923