We have the same problem. The curbside awning will not extend.
We had a technician out and he couldn’t repair it. We had it transported back to Oliver to be repaired. They claim to have reset the remote and it worked there.
It doesn’t work for us.
They offered to walk us through resetting the remote.
Due to windy conditions we haven’t been able to follow through with this suggestion.
We have followed Dometic’s online guide to reset remote. Nothing.
I’m really flustered.
Our family has a 2019 and a 2020 Oliver. No problems with the 2019.
Did you find a solution?
Oliver Service Department?