Jack & Trish Posted January 17, 2018 Share Posted January 17, 2018 Need suggestions as to how best to handle an awning issue with our Ollie that we picked up on December 19th. We ordered it in the middle of August and selected the grey stripe Fiamma awning. When we picked up, it had the charcoal Carefree awning on it, when I asked about it Phil explained about the tragedy at Fiamma and said they had to move to Carefree. Well all that kind of took my breath away and I said no more at the time. Now, if the awning were Charcoal as it is called and not Charcoal and Deep red stripe as it is, it would be fine, but my graphics are golden yellow and grey so the deep red isn’t what I want. Oliver wants to satisfy me and I much appreciate that and they want me to tell them how to fix it. The Carefree 10 year warranty fabric only comes in the 3 colors as listed on the Oliver site, none of which go with my graphics. The other ones available in vinyl are all 1 year warranted. The only way to get a solid or tweed grey is to go with acrylic. Well my knowledge on either vinyl or acrylic is so limited, I am at a complete loss, thus I need advice. Anything you could offer would be much appreciated. 2 Trish & Jack Link to comment Share on other sites More sharing options...
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