I am experiencing the same issue with my awning. I have gone through the instructions, but I am having trouble with step 4, which instructs me to locate the motor. However, I cannot seem to find it anywhere. Nothing on my awning looks like the picture of the motor shown in the manual. Will someone give me a hint, please? I have a 2022 LE2.
4. Extend the awning a few feet to gain access to the motor. Locate the motor. The limit adjustment screws are located on the head of the motor. Using the symbols printed next to the adjustment screws, turn the black key (or 4mm Allen wrench) to make the necessary adjustments. The motors are labeled with a + or a – to indicate the adjustment direction.