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Terms and Conditions

The Terms & conditions were last updated on July 20, 2026

PLEASE READ THESE TERMS CAREFULLY.

By accepting these Terms and Conditions or using the services, you agree that, except as expressly provided herein, disputes will be resolved through binding individual arbitration rather than in court. You also agree to waive your right to participate in a class action, class arbitration, collective action, private attorney general action (to the extent permitted by law), or other representative proceeding. This means that you and Oliver Travel Trailer Sales Inc. may each bring claims against the other only in an individual capacity and not as a plaintiff, claimant, or class member in any representative or class proceeding.

The dispute resolution, arbitration, and class action waiver provisions are set forth in Section 25 of these terms. They affect your legal rights, including your right to a jury trial and to participate in class or representative actions. Please review those provisions carefully before using the services.

1. Introduction

These Terms and Conditions apply to your access to and use of this website and to the transactions related to our products and services. You may be bound by additional contracts related to your relationship with us or any products or services that you receive from us. If any provisions of the additional contracts conflict with any provisions of these Terms, the provisions of the additional contracts will control and prevail. In these Terms and Conditions, the “Service” means our website and all content, features, tools, and services we make available through it.

2. Binding

By registering with, accessing, or otherwise using this website, you hereby agree to be bound by these Terms and Conditions, our Privacy Policy and our Cookie Policy. The mere use of this website implies the knowledge and acceptance of these Terms and Conditions. In some particular cases, we can also ask you to explicitly agree. If you do not want to agree to these Terms and Conditions, our Privacy Policy or our Cookie Policy, you must not access or use the website.

3. Electronic communication

By using this website or communicating with us by electronic means, you agree and acknowledge that we may communicate with you electronically on our website or by sending an email to you, and you agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any applicable legal requirement, including but not limited to the requirement that such communications should be in writing.

4. Intellectual property

We or our licensors own and control all of the copyright and other intellectual property rights in the website and the data, information, and other resources displayed by or accessible within the website.

4.1 All the rights are reserved

Unless specific content dictates otherwise, you are not granted a license or any other right under Copyright, Trademark, Patent, or other Intellectual Property Rights. This means that you will not use, copy, reproduce, perform, display, distribute, embed into any electronic medium, alter, reverse engineer, decompile, transfer, download, transmit, monetize, sell, market, or commercialize any content on this website in any form, without our prior written permission, except and only insofar as otherwise stipulated in regulations of mandatory law (such as the right to quote).

5. Newsletter

Notwithstanding the foregoing, you may forward our newsletter in the electronic form to others who may be interested in visiting our website.

6. Third-party property

Our website may include hyperlinks or other references to other party's websites, including links contained in advertisements, such as banner advertisements and sponsored links. We do not monitor or review the content of other party's websites which are linked to from this website. Products or services offered by other websites shall be subject to the applicable Terms and Conditions of those third parties. Opinions expressed or material appearing on those websites are not necessarily shared or endorsed by us. We will not be responsible for any privacy practices or content of these sites. You bear all risks associated with the use of these websites and any related third-party services. We will not accept any responsibility for any loss or damage in whatever manner, however caused, resulting from your disclosure of personal information to third parties.

7. Responsible use

By visiting our website, you agree to use it only for the purposes intended and as permitted by these Terms, any additional contracts with us, and applicable laws, regulations, and generally accepted online practices and industry guidelines. You must not use our website or services to reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store or transmit the website or any material on the website, introduce any material which consists of (or is linked to) malicious computer software; use data collected from our website for any direct marketing activity, or conduct any systematic or automated data collection activities on or in relation to our website. Engaging in any activity that causes, or may cause, damage to the website or that interferes with the performance, availability, or accessibility of the website is strictly prohibited.

8. Registration

You may register for an account with our website. During this process, you may be required to choose a password. You are responsible for maintaining the confidentiality of passwords and account information and agree not to share your passwords, account information, or secured access to our website or services with any other person. You must not allow any other person to use your account to access the website because you are responsible for all activities that occur through the use of your passwords or accounts. You must notify us immediately if you become aware of any disclosure of your password. After account termination, you will not attempt to register a new account without our permission. We have the right to disable any user name, password or other identifier, whether chosen by you or provided by us, at any time in our sole discretion for any or no reason, including if, in our opinion, you have violated any provision of these Terms and Conditi ons.

9. Content posted by you

We may provide various open communication tools on our website, such as blog comments, blog posts, forums, message boards, ratings and reviews, and various social media services. It might not be feasible for us to screen or monitor all content that you or others may share or submit on or through our website. However, we reserve the right to review the content and to monitor all use of and activity on our website, and remove or reject any content in our sole discretion. By posting information or otherwise using any open communication tools as mentioned, you agree that your content will comply with these Terms and Conditions, must not be illegal or unlawful or infringe any person's legal rights and you have the right to grant the license below. Any content you post to the site will be considered non-confidential and non-proprietary. By providing any content on our website, you grant us and our affiliates and service providers, and each of their and our respective licensees, successors and assigns the right to use, reproduce, modify, perform, display, distribute and otherwise disclose to third parties any such material for any purpose.

We also have the right to:

  • Disclose your identity or other information about you to any third party who claims that material posted by you violates their rights, including their intellectual property rights or their right to privacy.
  • Take appropriate legal action, including without limitation, referral to law enforcement, for any illegal or unauthorized use of the website.
  • Terminate or suspend your access to all or part of the website for any violation of these Terms and Conditions.

Without limiting the foregoing, we have the right to fully cooperate with any law enforcement authorities or court order requesting or directing us to disclose the identity or other information of anyone posting any materials on or through the website. YOU WAIVE AND HOLD HARMLESS OLIVER TRAVEL TRAILER SALES INC. AND ITS AFFILIATES, LICENSEES AND SERVICE PROVIDERS FROM ANY CLAIMS RESULTING FROM ANY ACTION TAKEN BY ANY OF THE FOREGOING PARTIES DURING OR AS A RESULT OF ITS INVESTIGATIONS AND FROM ANY ACTIONS TAKEN AS A CONSEQUENCE OF INVESTIGATIONS BY EITHER SUCH PARTIES OR LAW ENFORCEMENT AUTHORITIES.

Content Standards

These content standards apply to all content you post or submit on or through the website (“User Contributions”) and to your use of our open communication tools. User Contributions must in their entirety comply with all applicable federal, state, local and international laws and regulations. Without limiting the foregoing, User Contributions must not:

  • Contain any material which is defamatory, obscene, indecent, abusive, offensive, harassing, violent, hateful, inflammatory or otherwise objectionable.
  • Promote sexually explicit or pornographic material, violence, or discrimination based on race, sex, religion, nationality, disability, sexual orientation or age.
  • Infringe any patent, trademark, trade secret, copyright or other intellectual property or other rights of any other person.
  • Violate the legal rights (including the rights of publicity and privacy) of others or contain any material that could give rise to any civil or criminal liability under applicable laws or regulations or that otherwise may be in conflict with these Terms and Conditions and our Privacy Policy.
  • Be likely to deceive any person.
  • Promote any illegal activity, or advocate, promote or assist any unlawful act.
  • Cause annoyance, inconvenience or needless anxiety or be likely to upset, embarrass, alarm or annoy any other person.
  • Impersonate any person, or misrepresent your identity or affiliation with any person or organization.
  • Involve commercial activities or sales, such as contests, sweepstakes and other sales promotions, barter or advertising.
  • Give the impression that they emanate from or are endorsed by us or any other person or entity, if this is not the case.

Reporting Claims of Copyright Infringement (DMCA)

If you are a copyright owner or authorized to act on behalf of one, and you believe that a copyrighted work has been copied in a way that constitutes copyright infringement taking place through the website, you must submit your notice (“DMCA Notice”) in writing via email to privacy@olivertraveltrailers.com and, in accordance with the DMCA, your DMCA Notice must include substantially the following information related to the alleged infringement:

  • Your physical or electronic signature or the physical or electronic signature of the person authorized to act on your behalf.
  • Identification of the copyrighted work you believe to have been infringed or, if the claim involves multiple works on the website, a representative list of such works.
  • Identification of the material you believe to be infringing in a sufficiently precise manner to allow us to locate that material.
  • Adequate information by which we can contact you (including your name, postal address, telephone number and, if available, e-mail address).
  • A statement that you have a good faith belief that use of the copyrighted material is not authorized by the copyright owner, its agent or the law.
  • A statement that the information in the written notice is accurate.
  • A statement, under penalty of perjury, that you are the owner of the copyright or authorized to act on behalf of the copyright owner.

You understand that, if accepted, the information included in your DMCA Notice may be shared by Oliver with the reported users. When we receive a notice, Oliver will take whatever action, in its sole discretion, it deems appropriate, including removal of the challenged content from the website. It is our policy to terminate the user accounts of repeat infringers.

Please be aware that if you knowingly materially misrepresent that material or activity on the website is infringing your copyright, you may be held liable for damages (including costs and attorneys’ fees) under Section 512(f) of the DMCA.

Upon receipt of a DMCA Notice, Oliver will remove or block access to the allegedly infringing content, notify the alleged infringer of the allegations, and provide them an opportunity to submit a counter-notice to dispute the alleged infringement. If a counter-notice is submitted, Oliver will forward it to the complainant and restore the removed or blocked content within 14 business days, unless the complainant submits evidence that it has filed a lawsuit against the alleged infringer regarding the allegedly infringing content.

Counter-Notification Procedures

If you believe that material you posted on the website was removed or access to it was disabled by mistake or misidentification, you may file a counter-notification with us (a “Counter-Notice”) by submitting written notification to privacy@olivertraveltrailers.com. Pursuant to the DMCA, the Counter-Notice must include substantially the following:

  • Your physical or electronic signature.
  • An identification of the material that has been removed or to which access has been disabled and the location at which the material appeared before it was removed or access disabled.
  • Adequate information by which we can contact you (including your name, postal address, telephone number and, if available, e-mail address).
  • A statement under penalty of perjury by you that you have a good faith belief that the material identified above was removed or disabled as a result of a mistake or misidentification of the material to be removed or disabled.
  • A statement that you will consent to the jurisdiction of the Federal District Court for the judicial district in which your address is located (or if you reside outside the United States, for any judicial district in which the website may be found) and that you will accept service from the person (or an agent of that person) who provided the website with the complaint at issue.

The DMCA allows us to restore the removed content if the party filing the original DMCA Notice does not file a court action against you within ten business days of receiving the copy of your Counter-Notice.

Please be aware that if you knowingly materially misrepresent that material or activity on the website was removed or disabled by mistake or misidentification, you may be held liable for damages (including costs and attorneys’ fees) under Section 512(f) of the DMCA.

10. Idea submission

Do not submit any ideas, inventions, works of authorship, or other information that can be considered your own intellectual property that you would like to present to us unless we have first signed an agreement regarding the intellectual property or a non-disclosure agreement. If you disclose it to us absent such written agreement, you grant to us a worldwide, unlimited, irrevocable, non-exclusive, royalty-free license to use, reproduce, store, adapt, publish, translate and distribute your content in any existing or future media.

11. Termination of use

We may, in our sole discretion, at any time modify or discontinue access to, temporarily or permanently, the website or any part of the Service. You agree that we will not be liable to you or any third party for any such modification, suspension or discontinuance of your access to, or use of, the website or any content that you may have shared on the website. You will not be entitled to any compensation or other payment, even if certain features, settings, and/or any content you have contributed or have come to rely on, are permanently lost. You must not circumvent or bypass, or attempt to circumvent or bypass, any access restriction measures on our website.

12. Warranties and liability

Nothing in this section will limit or exclude any warranty implied by law that it would be unlawful to limit or to exclude. This website and all content on the website are provided on an "as is" and "as available" basis and may include inaccuracies or typographical errors. Oliver Travel Trailer Sales Inc. expressly disclaims all warranties of any kind, whether express or implied, as to the availability, accuracy, or completeness of the Content. Oliver Travel Trailer Sales Inc. hereby disclaims all warranties of any kind, whether express or implied, statutory or otherwise, including but not limited to any warranties of merchantability, non-infringement and fitness for particular purpose. We make no warranty that:

  • this website or our products or services will meet your requirements;
  • this website will be available on an uninterrupted, timely, secure, or error-free basis;
  • the quality of any product or service purchased or obtained by you through this website will meet your expectations.

Nothing on this website constitutes or is meant to constitute, legal, financial or medical advice of any kind. If you require advice you should consult an appropriate professional. The following provisions of this section will apply to the maximum extent permitted by applicable law and will not limit or exclude our liability in respect of any matter which it would be unlawful or illegal for us to limit or to exclude our liability. In no event will we be liable for any indirect, special, incidental, consequential or punitive damages (including any damages for loss of profits or revenue, loss of use, personal injury, pain and suffering, emotional distress, loss of business or anticipated savings, loss of goodwill, loss or corruption of data, software or database, or loss of or harm to property or data) incurred by you or any third party, arising from your access to, or use of, our website. Except to the extent any additional contract expressly states otherwise, our maximum liability to you for all damages arising out of or related to the website or any products and services marketed or sold through the website, regardless of the form of legal action that imposes liability (whether in contract, equity, negligence, intended conduct, tort or otherwise) will be limited to the total price that you paid to us to purchase such products or services or use the website. Such limit will apply in the aggregate to all of your claims, actions and causes of action of every kind and nature.

13. Privacy

To access our website and/or services, you may be required to provide certain information about yourself as part of the registration process. You agree that any information you provide will always be accurate, correct, and up to date. We take your personal data seriously and are committed to protecting your privacy. We will not use your email address for unsolicited mail. Any emails sent by us to you will only be in connection with the provision of agreed products or services. We have developed a policy to address any privacy concerns you may have. For more information, please see our Privacy Policy and our Cookie Policy.

14. Text Marketing Terms and Conditions

Our text messaging and SMS terms, including how we use your phone number, how to opt in and out, and message and data rates, are set out in our Privacy Policy, Section 10 (Text Marketing Terms and Conditions), and are incorporated into these Terms by reference.

15. Accessibility

We are committed to making the content we provide accessible to individuals with disabilities. If you have a disability and are unable to access any portion of our website due to your disability, we ask you to give us notice including a detailed description of the issue you encountered. If the issue is readily identifiable and resolvable in accordance with industry-standard information technology tools and techniques we will promptly resolve it.

16. Export restrictions / Legal compliance

Access to the website from territories or countries where the content or purchase of the products or services sold on the website is illegal is prohibited. You may not use this website in violation of export laws and regulations of United States.

17. Assignment

You may not assign, transfer or sub-contract any of your rights and/or obligations under these Terms and Conditions, in whole or in part, to any third party without our prior written consent. Any purported assignment in violation of this section will be null and void.

18. Breaches of these Terms and Conditions

Without prejudice to our other rights under these Terms and Conditions, if you breach these Terms and Conditions in any way, we may take such action as we deem appropriate to deal with the breach, including temporarily or permanently suspending your access to the website, contacting your internet service provider to request that they block your access to the website, and/or commence legal action against you.

19. Force majeure

Except for obligations to pay money hereunder, no delay, failure or omission by either party to carry out or observe any of its obligations hereunder will be deemed to be a breach of these Terms and Conditions if and for as long as such delay, failure or omission arises from any cause beyond the reasonable control of that party.

20. Indemnification

You agree to indemnify, defend and hold us harmless, from and against any and all claims, liabilities, damages, losses and expenses, relating to your violation of these Terms and Conditions, and applicable laws, including intellectual property rights and privacy rights, your misuse of this website and your reliance on any content or information on this website. You will promptly reimburse us for our damages, losses, costs and expenses relating to or arising out of such claims.

21. Waiver

Failure to enforce any of the provisions set out in these Terms and Conditions and any Agreement, or failure to exercise any option to terminate, shall not be construed as waiver of such provisions and shall not affect the validity of these Terms and Conditions or of any agreement or any part thereof, or the right thereafter to enforce each and every provision.

22. Language

These Terms and Conditions will be interpreted and construed exclusively in English. All notices and correspondence will be written exclusively in English.

23. Entire agreement

These Terms and Conditions, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and Oliver Travel Trailer Sales Inc. in relation to your use of this website.

24. Updating of these Terms and Conditions

We may update these Terms and Conditions from time to time. It is your obligation to periodically check these Terms and Conditions for changes or updates. The date provided at the beginning of these Terms and Conditions is the latest revision date. Changes to these Terms and Conditions will become effective upon such changes being posted to this website. Your continued use of this website following the posting of changes or updates will be considered notice of your acceptance to abide by and be bound by these Terms and Conditions.

25. Dispute Resolution and Binding Arbitration

PLEASE READ THIS "ARBITRATION" SECTION CAREFULLY. IT AFFECTS RIGHTS THAT YOU MAY OTHERWISE HAVE. IT PROVIDES FOR RESOLUTION OF MOST DISPUTES THROUGH ARBITRATION INSTEAD OF THROUGH COURT TRIALS AND CLASS ACTIONS.

MOST CUSTOMER CONCERNS CAN BE RESOLVED QUICKLY AND TO THE CUSTOMER'S SATISFACTION BY CONTACTING OLIVER TRAVEL TRAILER SALES INC. PER THE INFORMAL RESOLUTION PROCESS BELOW. IN THE UNLIKELY EVENT THAT OUR CUSTOMER SERVICE DEPARTMENT IS UNABLE TO RESOLVE YOUR CONCERNS, WE EACH AGREE TO THE PROVISIONS OF THIS DISPUTE RESOLUTION SECTION.

ARBITRATION IS MORE INFORMAL THAN A LAWSUIT IN COURT, USES A NEUTRAL ARBITRATOR INSTEAD OF A JUDGE OR JURY, AND DISCOVERY IS MORE LIMITED. ARBITRATORS CAN AWARD THE SAME DAMAGES AND RELIEF THAT A COURT CAN AWARD.

YOU ARE WAIVING YOUR RIGHT TO SUE OR DEFEND A SUIT IN COURT, INCLUDING YOUR RIGHT TO A JURY TRIAL, BY AGREEING TO ARBITRATE. ANY ARBITRATION UNDER THIS AGREEMENT WILL TAKE PLACE ON AN INDIVIDUAL BASIS. CLASS ARBITRATIONS, CLASS ACTIONS OR REPRESENTATIVE ARBITRATIONS ARE NOT PERMITTED. ARBITRATION IS FINAL AND BINDING AND SUBJECT TO ONLY VERY LIMITED REVIEW BY A COURT.

Limitation of Time to File Claims. ANY CAUSE OF ACTION OR CLAIM YOU MAY HAVE ARISING OUT OF OR RELATING TO THESE TERMS AND CONDITIONS AND/OR OUR WEBSITE AND SERVICES MUST BE COMMENCED WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES OTHERWISE SUCH CAUSE OF ACTION OR CLAIM IS PERMANENTLY BARRED.

Informal Resolution. In the event of any dispute, controversy or claim arising out of or relating to these Terms and Conditions or our website or services ("Dispute"), you agree that before taking any formal action, you will contact us at our address designated for notices, Oliver Travel Trailer Sales Inc., Attn: Legal, 228 Industrial Ave, Hohenwald, TN 38462, or legal@olivertraveltrailers.com (the "Notice Address"), provide a brief, written description of the dispute and your contact information (including your username if your dispute relates to an account) and allow 60 days to pass, during which we and you agree that we will attempt to reach an amicable resolution of any issue in good faith.

Arbitration. If we cannot reach resolution, you consent to arbitrate your Dispute, before a single arbitrator under the then current rules and fees of the American Arbitration Association including the AAA's Consumer Arbitration Rules (as applicable) and as modified by these Terms and Conditions (or another alternative dispute resolution provider, chosen mutually by you and Oliver Travel Trailer Sales Inc.). The AAA Rules are available online at www.adr.org, or by contacting us at the Notice Address. At your option, arbitration hearings may be held by telephone, by written documents, or in-person at a mutually-agreeable location or the county of your residence in the United States of America to the extent permitted by AAA and applicable law.

The arbitration will be conducted in English, and be confidential. You and we agree that (a) these Terms and Conditions or your use of our website and services evidence a transaction in interstate commerce; and (b) that this arbitration provision will be interpreted and enforced in accordance with the U.S. Federal Arbitration Act and federal arbitration law and will not governed by state law. Judgment on any arbitration award may be entered in any court having proper jurisdiction. This Dispute Resolution section shall survive termination of these Terms and Conditions.

Class Action Waiver and Jury Waiver. You and we each agree that any proceeding, whether in arbitration or in court, will be conducted only on an individual basis and not in a class, consolidated or representative action. If you opt out of the arbitration provision as specified below, this class action waiver provision will not apply to you. Neither you, nor any other customer, can be a class representative, class member, or otherwise participate in a class, consolidated or representative proceeding without having complied with the opt-out procedure set forth above. If this specific subparagraph is found to be unenforceable in its entirety, then the entirety of this Dispute Resolution section shall be null and void as to you. If for any reason a claim proceeds in court rather than through arbitration, you and we each waive any right to a jury trial.

Governing Law. Any dispute arising from these Terms and Conditions or your access to or use of our website and services will be governed by and construed and enforced in accordance with the laws of Tennessee, without regard to conflict of law rules or principles. Any dispute between the parties that is not subject to arbitration or cannot be heard in small claims court will be resolved in the state or federal courts located in Lewis County, Tennessee, without regard to its conflict of law rules.

Arbitrator Authority. The arbitrator shall interpret and determine the validity of the arbitration provision, including unconscionability. The arbitrator will have no authority to award punitive or other damages not measured by the prevailing party's actual damages, except as may be required by statute. The arbitrator shall not award consequential damages in any arbitration initiated under this section. Any relief ordered cannot and shall not affect other users of our website and services.

Exceptions. There are only two exceptions to this arbitration agreement: 1) Either of us may take claims to small claims court if they qualify for hearing by such a court, so long as the matter remains in that court and advances only on an individual (non-class, non-representative) basis; and 2) if a party reasonably believes that the other party has threatened to infringe the intellectual property rights of the other party, the owner of the intellectual property rights may seek injunctive or other appropriate interim relief in any court of competent jurisdiction.

Opt-Out. If you are a new visitor to or user of our website and services, you may reject the agreement to arbitrate provision pursuant to the Opt-Out Procedure below. The opt-out notice must be received with verifiable account information (a) no later than thirty (30) days after the date you accept these Terms and Conditions or use our website and services for the first time; or (b) if you are not a new visitor to our website, thirty (30) days after the posting of new Terms and Conditions (collectively the "Opt-Out Deadline"). If you opt out of the agreement to arbitrate, all other parts of this agreement and its Disputes Resolution Section will continue to apply to you. Opting out of this agreement to arbitrate has no effect on any previous, other, or future arbitration agreements that you may have with us.

Opt-Out Procedure. In order to opt-out, you must by the Opt-Out Deadline email your name, address (including street address, city, state, and zip code), and email address(es) associated with your Account(s) to which the opt-out applies to the Notice Address or via US Mail to Oliver, 228 Industrial Ave, Hohenwald, TN 38462. Should we not be able to verify your cccount information, we may ask for a valid, government-issued form of identification to confirm your identity and process your request.

Costs of Arbitration. Fees for filing, AAA administration, and arbitrator's fees are set forth in the Consumer Arbitration Rules, as may be amended from time to time. We will reimburse you for your filing fee for claims you file totaling less than $1,000. Each party will bear the fees and expense of its own attorneys, experts, witnesses and preparation and presentation of evidence at the arbitration. Regardless of the amount in controversy, we will not request our attorney's fees, filing fees, AAA administration and arbitrator's fees (collectively the "Costs") unless the arbitrator finds that your claims are frivolous or brought for an improper purpose. In such case, we will not reimburse you for your filing fee and may seek to recover our costs.

Changes. Notwithstanding any provision in this Agreement to the contrary, we agree that if we makes any change to this arbitration provision (other than a change to the Notice Address) after your enrollment in a service, you may reject any such change and require Oliver to adhere to the language in this provision as written at the time of your enrollment or purchase if a dispute between us arises.

26. Contact information

This website is owned and operated by Oliver Travel Trailer Sales Inc. You may contact us regarding these Terms and Conditions through our contact page.

27. Linking to Our Website

You may link to any page on our website in a way that is fair and legal and does not damage our reputation or imply any association, approval, or endorsement by us where none exists. You must not frame our pages on another site, link from a website you do not own or that contains unlawful or objectionable content, or link in a way that harms our reputation. The linking site must comply with the content standards in these Terms and Conditions. To make any other use of our content, please contact us at privacy@olivertraveltrailers.com.