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Showing content with the highest reputation on 12/01/2016 in all areas

  1. Our scheduled pick up date was May 10. We arrived on the afternoon of May 9. Our trailer just left for a wash, oh well. We drove out to Fall Hollow to check in to the B&B. Noel was very friendly and helpful. Accommodations were simple but clean. He cooks a mean breakfast - we weren't hungry until dinner time. After check in we drove back to the Sales Office to see our trailer. Met Bob and Camille who were taking delivery of their trailer. Our trailer looked great! But, we immediately saw a few things that weren't right. We were missing an extra 110V outlet and had an extra 12V instead of an extra USB on the nightstand. Most concerning was the none of the special graphics we asked for were done. Tuesday we went through the orientation with Tommy and finished the paperwork with Anita. Very smooth. It was mid afternoon when we finished and they pulled it back to the factory to add the outlet and make a few other minor adjustments. The 12V to USB was done right at the Sales Office. We decided to stay an extra night in the B&B and pick up the morning of the 11th since the weather was quite damp with more rain on the way. We met Tommy and Mike at the factory Wednesday morning and installed the Andersen Hitch. While we were checking lights, turn signals, etc., we discovered the back up lights would not come on on the trailer. Lot's of troubleshooting. Since Steve Landrum (scubarx) was there we backed his truck up to test and verified it was the trailer and not the truck. So they pulled it back into the factory for some serious troubleshooting. Result was that there was a short in the wiring at the furnace, that all had to be replaced (including the furnace!). Thanks to Steve for sacrificing the fuse for his back up lights! Around 5:00 Tommy called and said we were good to go. We had been hanging out in the Sales Office with Anita and Chris, so we drove over and got hooked up and headed to Fall Hollow. Shortly after our arrival, a couple from Maine pulled in for their first night. Then, about an hour later two Oliver's showed up that were getting something done at the factory the next day. 4 Oliver's in the tiny Fall Hollow campground! Everything checked out and we left the next morning for Land Between the Lakes National Recreation Area on the TN and KY border. Hillman Ferry KY State Park is where we've been the last two nights. I've posted some pictures on our profile page. One is me putting on our front Graphic. I will do the rest of what we asked for once back in San Antonio. Overall, the pick up process was both enjoyable and frustrating. Oliver seems to be ramping up quickly and they need to address some attention to detail issues, which I'm sure will happen. Scott Oliver was there for much of our experience and knows what needs to be done. Everyone was well meaning and apologetic for the glitches we had. We have tested about everything and have to say we are very happy. It was in the high 50's this morning and we had some windows open all night, so I fired up the furnace when we got up and it heated things quickly. Kitchen, bath, hot water all very functional. It's a very comfortable space to live in. The only drawback is the noise of the air conditioner (Dometic) inside. We only used it the first part of the evening we were at Fall Hollow. I'm towing with a 2012 Toyota Tacoma. The trip up was a mix of state highways, some interstate and lots of hills. There wasn't a hill that I couldn't maintain speed on. I kept it between 60 and 65 mph. The only drawback for the Tacoma that I can see right now is the size of the gas tank, something around 22 gallons. My first tank showed 13.2 MPG, so I'll be stopping every few hours to fill up. We are off to Branson (Table Rock State Park) for a few nights in the morning. We've been getting compliments and are definitely enjoying our Oliver! Will be adding more pics on our profile page as we go. Mike and Carol
    2 points
  2. Reed and Karen, we will be watching for your pick up pictures. The Oliver is a unique trailer all by itself and when each owner adds their own touch it makes them even more unique...and conversation starters! Glad questions were answered. If you have more, ask away. Someone here has the answer. Mike
    1 point
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