Galway Girl

Yellowstone Shuts Showers at newly revamped Fishing Bridge:

We’ve had a reservation in Yellowstone for 9 months.  They just sent a notice of no working showers today. 

We will be fine but I sent the GM a 50% refund request …   at  $125 a night, showers and bathrooms must work.

I’ve grown weary of company execs who are clueless and don’t care for the customers they are supposed to serve. 

The "Amenity" Loophole: Because your reservation at Fishing Bridge RV Parkprovides you with a physical campsite, water, and electrical hookups, Xanterra classifies the public shower facility as a "complimentary amenity" or a separate service rather than a guaranteed part of your nightly site fee. Their terms dictate that the closure of a single amenity does not qualify a guest for a partial refund on the campsite itself. [1]