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But, you have to be careful who you might be talking to, and what they tell you. A severe storm was coming though there, with possible hail. I asked if ours was inside and safe. We were assured ours is as inside. Another customer took picture while picking up theirs, and ours was outside and done. I was shown the completion order in the sales office, and the latest version was not transmitted to production. Hopefully internal communication has improved. (And this was when the sales office was at the plant). I did get a lot of excuses. Jason went out of his way to make sure everything was correct before we left. We had an appointment and didn't want to wait before a pending severe storm, to get the correct color awning. We left happy, but with some communication we would have been ecstatic.. The pleasure we have enjoyed with the camper has surely offset any minor disappointments.

Trying to stay simple & understated. Look OK?

<p style="text-align: left;">Looks really nice!!</p>

Canoe - probably would not have helped on the awning unless the awning was opened for some reason. But, I like the other reasons. I know that most (if not all) of us are anxious to get our new baby and Free2's comment about "calming" is certainly on point. I remember reading the Oliver contract (which was written by their lawyer and is one sided like most of these things are) and having the thought that I was sending Oliver a fair sum of money and basically getting in return a piece of paper that said nothing about what would happen if Oliver failed to deliver. Given that Oliver (all of its related companies) is private, it is difficult to get meaningful financial detail to make sure that they are financially sound enough to actually get this $60,000 camper built and delivered. Being an unsecured creditor has never made me feel either comfortable or "calm". Build pictures make sense from a bunch of views. Bill

Pictures might have prevented our awning from being green, instead of the change order that said it was to be Ocean blue at pickup? And we probably would have taken it out of their storage yard quicker, if we had known it was done. Turnover is important to any growing business. Maybe like home e-mail, the e-mail could be a different color, until read. That would indicate read and acknowledgement that there might be change, action needed, or important info to share between different departments, and/or customers.

We had an idea of making the building process more informative for those waiting on their Ollie. I don't have an estimated time frame right now. We'll keep you updated!