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JWalmsley

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JWalmsley last won the day on December 20 2019

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My Info

My RV or Travel Trailer

  • Do you own an Oliver Travel Trailer, other travel trailer or none?
    I own an Oliver Travel Trailer
  • Year
    2020
  • Make
    Oliver
  • Model
    Legacy Elite II
  • Floor Plan
    Standard Floor Plan
  • Hull #
    0
  • What model is your other RV or Travel Trailer?
    2020 Oliver Legacy Elite

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  1. This safety recall affects 2017-2019 Oliver Travel Trailer Hull #192 thru #562 Elite II Models Only. You should also be receiving this information via USPS and email. PDF Attached. SAFETY RECALL BULLETIN Reference # 1ZP9-ABC12-19 IMPORTANT SAFETY RECALL 19V-897 Dear Valued Customer, The notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Oliver Travel Trailers has decided that a defect exists with certain 2017-2019 Elite II vehicles equipped with an axle, which we purchase from Dexter Axle, that is installed on your Oliver Elite II Travel Trailer. The issue is that on some axles, the nuts which secure the brake to the axle assembly have been found to be outside Dexter Axles torque specifications. Your Elite II was manufactured within the affected period using this component and needs to be inspected in order ensure that the brake flange nuts and bolts are within the correct torque specifications. The improperly torqued axle brake flange bolts/nuts may result in reduced brake performance of the trailer, affecting the vehicle handling and increasing the risk of crash. To that end Oliver Travel Trailers is working with Dexter Axle to help them identify and retorque the bolts free of charge. Oliver Travel Trailers takes the safety of our customers and our products very seriously and is working closely with Dexter Axle to deliver this recall. Attached are two documents, one from Oliver Travel Trailers setting out the issue and detailing a customer precheck to be undertaken before taking the unit on the road for repair. The second is a document from Dexter Axle that gives service centers the instructions on how to inspect the axles and how to affect a remedy if an issue arises. Dexter Axle has appointed a contact person for recall claims, this is: Nikki Marbley Email: warranty@dexteraxle.com Phone: (574) 296-7386 She will be able to assist in identifying service stations in your locality if you require help. Service Centers' should be able to bill Dexter for the inspection, If you encounter any problems with that please contact Ms. Marbley direct. If Oliver Travel trailers can assist in any way please do not hesitate to contact us. If you have sold your Oliver Travel Trailer would you please be kind enough as to forward us the purchasers’ details so we may reach out to them. If the authorized service center has failed, or is unable to remedy the defect without charge and within a reasonable time, contact Oliver Travel Trailers at 1-866-205-2621 or Dexter Axles at 547-296-7386. You may also submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue SE, Washington, D.C. 20590 or call the Auto Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or go to http://www.safercar.gov if you feel the manufacturer has failed or is unable to remedy the defect without charge. RECALL BULLETIN - IMMEDIATE ACTION REQUIRED Reference # 1ZP9-ABC12-19 Important Safety Recall 19V-897 ISSUE Recall on Elite II Travel Trailers equipped with 2xDexter 3,500lb axles . MODELS IMPACTED 2017 – 2019 Oliver Legacy Elite II models. INFORMATION Oliver Travel Trailers was recently alerted that some of the axles purchased from Dexter Axle, may exhibit an issue where the hub assembly backing plate nuts come loose due to them being outside of their torque specification from the manufacturer. RESOLUTION A recall has been initiated to inspect the trailer axles subject to recall and to correct the torque settings on the nuts securing the hub to the axle if necessary. Dexter Axle is managing the logistics of the recall process and their contact details are shown below. Oliver Travel Trailers are asking customers to perform a basic inspection for safety purposes, prior to using their campers, or before taking them to a service center to have the inspection completed. Nikki Marbley with Dexter at 574-296-7386 email: warranty@dexteraxle.com Owner VISUAL INSPECTION PROCESS FOR HUB ASSEMBLY NUTS (4 NUTS PER ASSEMBLY) In the interests of safety before taking your unit to a service center for the inspection to take place. Locate the four nuts on each of the four hub assemblies and check to ensure that they are in place & they cannot be removed by hand. If any of the nuts are missing or loose, please contact Dexter for additional instructions on how to proceed. Please do not use your camper on the road if the nuts are missing or loose. If you are having any problems locating a service center in your area Dexter Axle will be happy to assist where possible. The shop time allocated to this inspection process is one hour. Problem: Potential Improper torque on mounting nut for 10” brake assemblies Background: This is an instruction to properly torque the brake mounting nuts. Instructions: 1. Make sure the trailer is in a safe working environment, wheels chocked and hitch locked. 2. Proper equipment: a. Half inch drive Torque Wrench – Dexter Recommends a Calibrated Torque Wrench b. Half inch Drive 9/16” Swivel socket or Half inch drive swivel with 9/16” socket Figure 1 3. Proper mounting torque is 45-70 FT-LB 4. Perform this Inspection and re-torque on all four nuts of all four wheel ends. Note: If unable to obtain required torque, please contact Dexter for assistance. If you have any questions please contact us at the following. Nikki Marbley – 574-296-7386 or Email Warranty@Dexteraxle.com OTT Dexter Safety Recall Bulletin-updated.pdf
  2. Hi Chuck, Welcome to the Oliver Owners' Forums!
  3. On 10/30/2019 morning we had to have an emergency & unplanned server core maintenance. We're working with a new host and with that, a continued tweaking of the server for best performance and security for all members. We're still doing configurations to the server as well as server hardening (security). We recently moved from a shared hosting to a dedicated server for the forums. We apologize for any inconveniences this may have caused. If you have any questions feel free to Private Message me. Thanks, Jason
  4. 1) Answered by Topgun and Sherry. Thank you! 2) There is now a "Service" menu items in the forums Header Navigation Menu, complete with "Tickets" dropdown menu. 3) There should be no problems with editing pre-conversion topics. I edited several during the testing phase and post-conversion phase as well and have had no negative effect. 🙂
  5. Hi John, It is currently set to unlimited - however the server settings have their own defined allowable file size. This should be perfect for any and all photos.
  6. This is possible. I believe this only centers on mobile devices.
  7. I increased file sizes limits on images. John, I added urlmatch redirects, so far testing your URLs in your post and it appears to be working for me. Please message me if you have any issues or have any questions.
  8. Forums migration is now complete. You previous forums login credentials are valid and still work so please use them. I am working on the Email System, it is currently not working. I will update when it comes available. Thank you everyone for your patience. Enjoy.
  9. We're migrating our current forums to a new and better forum software starting tomorrow October 23, 2019. The forums will be set into Read-Only mode and no posting will take place until Friday when the new forum is setup and the conversion and permissions are completed. Keep in mind that anything you do after the forums is set to read-only mode will be lost. So please refrain from sending private messages, changing profile information, and etc. until after the conversion to the new forums is completed. Thanks everyone!
  10. The Oliver Travel Trailer Community is saddened to announce that our founder, Jim Oliver, passed away last night. As many of you know, Jim and his late brother John, were responsible for creating the original Legacy travel trailers which many of you own and love. Jim passed the baton to his children in 2014 who have created the Legacy Elite II which even more of you own and love. His wit, wisdom, and guidance will be deeply missed. Please feel free to add your thoughts, condolences, and memories of Jim to this thread.
  11. I just built my dream Landrover... MSRP 244k. Lol
  12. Hi Trainman, Have you spoken with the Service Department? They can help you with any issues you are having. You can reach them at: 1-866-205-2621
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