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JWalmsley

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JWalmsley last won the day on March 13

JWalmsley had the most liked content!

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My Info

My RV or Travel Trailer

  • Do you own an Oliver Travel Trailer, other travel trailer or none?
    I own an Oliver Travel Trailer
  • Year
    2020
  • Make
    Oliver
  • Model
    Legacy Elite II
  • Floor Plan
    Standard Floor Plan
  • Hull #
    0
  • What model is your other RV or Travel Trailer?
    2020 Oliver Legacy Elite

Recent Profile Visitors

812 profile views
  1. Temporary Closing of Oliver Travel Trailer Manufacturing, Sales, & Service Due to the recent health crisis and at the strong recommendation of our state and federal government officials, Oliver Travel Trailers has decided it is in the best interest of our employees and customers to temporarily close our facilities. Effective April 1 the manufacturing facility will be closed to employees and the public for one month resuming production May 4th. Oliver Travel Trailers Sales and Service offices will be closed to the public effective April 1 but will be providing support to our existing and potential customers through team members that are working remotely. Oliver Travel Trailer service can be reached during regular business hours at 866-205-2621. Oliver Travel Trailer sales can be contacted during normal business hours at 888-526-3978 or by visiting our website for details. We will be here assisting customers with orders and sales/product related questions. Oliver Travel Trailer customers that have orders placed, scheduled deliveries, and scheduled service will be contacted by a team member with information to reschedule those appointments. Oliver Travel Trailers sincerely apologizes for this inconvenience and appreciates your understanding during this difficult period. We are looking forward to getting back to business as usual and hope you and your family are safe. Sincerely, Oliver Travel Trailers https://olivertraveltrailers.com
  2. The perks of owning an Oliver.
  3. I sent out an email a few minutes ago letting everyone know about the change. It's also posted to the Facebook Page and Facebook Oliver Group Page.
  4. Since so many owners will be traveling far distances, we feel it is best that we postpone our annual Oliver Owner's Rally while we are still learning the outcome and risks of the Coronavirus (COVID-19). This is important to do this now to prevent owners from possibly wasting time, money and energy traveling. While we strongly feel that camping is a great method to get away and relax in a controlled environment, gathering in a group increases everyone risk of contracting the virus. We have decided to postpone our annual rally at Lake Guntersville State Park in Alabama until September 24-27, 2020. If you would like to visit Lake Guntersville State Park in May, you are more than welcome to keep your reservations and attend on your own. Following the button link below please indicate if you would like to apply your rally registration fee to the new postponed date or would like a refund. If you plan to attend the rally in the fall and since many of you will be arriving and leaving at different time frames, please indicate what day you would like to arrive and checkout. We will notify the campground for your new reservation dates. Follow the link below to update your Registration and Reservations: https://olivertraveltrailers.com/events/2020-oliver-owners-rally/postponement/
  5. We know Bill wouldn't hurt a fly and this is an intended joke as we can expect from him. Bill, do you see what happens when you make a joke and you don't use our NEW funny animated gifs? *Inside joke* 😅
  6. Hi Y'all. I found this photo on my computer and I am looking for the owner. Do any of you happen to know who this is? Thanks!
  7. Is there any way you can tell me if I have an "Easy Start" in hull 267?  Thanks, Nan Wallace

    1. topgun2

      topgun2

      Nan -

      I tried (unsuccessfully) changing the topic of your post in that by using Jason's name and clicking on the topic a reader is simply taken to Jason's profile page.  I'm sure that Jason will take care of that soon.

      In any case he is not the person to possibly answer your question.  You might want to send a note (email) or call Jason Essary in Service (see the "Service" tab at the top of this page) and if they installed the Easy Start they will probably have a record of it.  Or, you can call the previous owner.  The only other way is to get up on the roof, remove the air conditioner cover and have a look.

      Bill

    2. Nan

      Nan

      Thanks, Bill.  

  8. Welcome back Kenny & Penny - your username is corrected now!
  9. This safety recall affects 2017-2019 Oliver Travel Trailer Hull #192 thru #562 Elite II Models Only. You should also be receiving this information via USPS and email. PDF Attached. SAFETY RECALL BULLETIN Reference # 1ZP9-ABC12-19 IMPORTANT SAFETY RECALL 19V-897 Dear Valued Customer, The notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Oliver Travel Trailers has decided that a defect exists with certain 2017-2019 Elite II vehicles equipped with an axle, which we purchase from Dexter Axle, that is installed on your Oliver Elite II Travel Trailer. The issue is that on some axles, the nuts which secure the brake to the axle assembly have been found to be outside Dexter Axles torque specifications. Your Elite II was manufactured within the affected period using this component and needs to be inspected in order ensure that the brake flange nuts and bolts are within the correct torque specifications. The improperly torqued axle brake flange bolts/nuts may result in reduced brake performance of the trailer, affecting the vehicle handling and increasing the risk of crash. To that end Oliver Travel Trailers is working with Dexter Axle to help them identify and retorque the bolts free of charge. Oliver Travel Trailers takes the safety of our customers and our products very seriously and is working closely with Dexter Axle to deliver this recall. Attached are two documents, one from Oliver Travel Trailers setting out the issue and detailing a customer precheck to be undertaken before taking the unit on the road for repair. The second is a document from Dexter Axle that gives service centers the instructions on how to inspect the axles and how to affect a remedy if an issue arises. Dexter Axle has appointed a contact person for recall claims, this is: Nikki Marbley Email: warranty@dexteraxle.com Phone: (574) 296-7386 She will be able to assist in identifying service stations in your locality if you require help. Service Centers' should be able to bill Dexter for the inspection, If you encounter any problems with that please contact Ms. Marbley direct. If Oliver Travel trailers can assist in any way please do not hesitate to contact us. If you have sold your Oliver Travel Trailer would you please be kind enough as to forward us the purchasers’ details so we may reach out to them. If the authorized service center has failed, or is unable to remedy the defect without charge and within a reasonable time, contact Oliver Travel Trailers at 1-866-205-2621 or Dexter Axles at 547-296-7386. You may also submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue SE, Washington, D.C. 20590 or call the Auto Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or go to http://www.safercar.gov if you feel the manufacturer has failed or is unable to remedy the defect without charge. RECALL BULLETIN - IMMEDIATE ACTION REQUIRED Reference # 1ZP9-ABC12-19 Important Safety Recall 19V-897 ISSUE Recall on Elite II Travel Trailers equipped with 2xDexter 3,500lb axles . MODELS IMPACTED 2017 – 2019 Oliver Legacy Elite II models. INFORMATION Oliver Travel Trailers was recently alerted that some of the axles purchased from Dexter Axle, may exhibit an issue where the hub assembly backing plate nuts come loose due to them being outside of their torque specification from the manufacturer. RESOLUTION A recall has been initiated to inspect the trailer axles subject to recall and to correct the torque settings on the nuts securing the hub to the axle if necessary. Dexter Axle is managing the logistics of the recall process and their contact details are shown below. Oliver Travel Trailers are asking customers to perform a basic inspection for safety purposes, prior to using their campers, or before taking them to a service center to have the inspection completed. Nikki Marbley with Dexter at 574-296-7386 email: warranty@dexteraxle.com Owner VISUAL INSPECTION PROCESS FOR HUB ASSEMBLY NUTS (4 NUTS PER ASSEMBLY) In the interests of safety before taking your unit to a service center for the inspection to take place. Locate the four nuts on each of the four hub assemblies and check to ensure that they are in place & they cannot be removed by hand. If any of the nuts are missing or loose, please contact Dexter for additional instructions on how to proceed. Please do not use your camper on the road if the nuts are missing or loose. If you are having any problems locating a service center in your area Dexter Axle will be happy to assist where possible. The shop time allocated to this inspection process is one hour. Problem: Potential Improper torque on mounting nut for 10” brake assemblies Background: This is an instruction to properly torque the brake mounting nuts. Instructions: 1. Make sure the trailer is in a safe working environment, wheels chocked and hitch locked. 2. Proper equipment: a. Half inch drive Torque Wrench – Dexter Recommends a Calibrated Torque Wrench b. Half inch Drive 9/16” Swivel socket or Half inch drive swivel with 9/16” socket Figure 1 3. Proper mounting torque is 45-70 FT-LB 4. Perform this Inspection and re-torque on all four nuts of all four wheel ends. Note: If unable to obtain required torque, please contact Dexter for assistance. If you have any questions please contact us at the following. Nikki Marbley – 574-296-7386 or Email Warranty@Dexteraxle.com OTT Dexter Safety Recall Bulletin-updated.pdf
  10. Hi Chuck, Welcome to the Oliver Owners' Forums!
  11. On 10/30/2019 morning we had to have an emergency & unplanned server core maintenance. We're working with a new host and with that, a continued tweaking of the server for best performance and security for all members. We're still doing configurations to the server as well as server hardening (security). We recently moved from a shared hosting to a dedicated server for the forums. We apologize for any inconveniences this may have caused. If you have any questions feel free to Private Message me. Thanks, Jason
  12. 1) Answered by Topgun and Sherry. Thank you! 2) There is now a "Service" menu items in the forums Header Navigation Menu, complete with "Tickets" dropdown menu. 3) There should be no problems with editing pre-conversion topics. I edited several during the testing phase and post-conversion phase as well and have had no negative effect. 🙂
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