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The top looks beautiful! Nice install. Sherry

We found a good mobile tech. He came over Saturday and did the work. None of ours were torqued properly, however none were loose or missing, most torqued 20 to 35 with one at about 10. We have placed 1400 miles on the Oliver since new. The tech had to use his 3/8 wrench to get at the bottom bolts. (Shorter handle) I paid for the service directly and submitted the invoice to Nikki with a note at Dexter on Sunday via email. I recieved a call from Nikki at 10 am this morning confirming receipt of my email and they would be cutting a check to me for reimbursement. I am very pleased with how this was handled by the folks at Dexter and notification from Oliver and Dexter. This was the first time the tech had seen or heard of Oliver. He was quite impressed.

We just had the service done (currently staying in Phoenix AZ). Dexter was great, very responsive. They helped us find a local service provider and worked directly with the one we chose to confirm the service and handle payment. As pleasant as it could be under the circumstances. For what it's worth, none of the nuts were loose when I inspected before the service (I also found the bottom nuts to be difficult to access).

Looks awesome. I am sure you'll enjoy it and the added flexibility. We have a twin bed option and I am in the process of adding the Lagun table option developed by Overland. Ttyl mounts to the side. He has a terrific description back 4 or 5 pages on this forum. We have a local craftsman making the top.