Leaderboard

Hi Everyone, Thought I'd pass along kudos for a couple of service outlets in western Arizona. We pulled our Ollie (Hull 294) out of storage last week near Lake Havasu City, AZ. I had made arrangements for SHADOW TRAILERS in the town to handle the Dexter axle recall. Both Shanna (front desk) and Jeremy (service tech) were as nice and customer service oriented as they could be. I highly recommend this place if you find yourself near Lake Havasu City and in need of service. Nikki at Dexter was also very pleasant to work with. BTW, I did do the visual check and found one missing nut. Jeremy also found two others that were out of torq spec. All is good now. Incidentally, ours wasn't the first Ollie to receive the recall work there. Apparently, just the day before, another Ollie rolled in for the same work. Also, if you are ever near Parker, AZ, and are looking for service, we had a great experience dealing with Jason (no, not THAT Jason) at Accurate RV & Marine. We had both a fridge and a furnace problem, and he took care of both very efficiently. He's been there 30 years and really knows his stuff. Stay safe on the road.....

Thank you both for the warm welcome. John, I meant thanks for adding me to the group. I've been watching the forum for years. Now, I can be a participant.

We also have the Magma nonstick version, which usually stay on the boat. To protect the coating underway, I used to separate the pots with thin microfiber cloths from Harbor Freight. Then, I picked up sets of asterisk shaped felt pot protectors on a camping trip to Iceland at the IKEA. A set could easily and cheaply be made from a yard of polyester felt, sized for your specific pots.

Yesterday, I took my 2019 Oliver Elite II, #487, to a local RV dealer repair shop here in Boonville, North Carolina, to have the Dexter axle bolts checked. The rear axle bolts were were all fine. The front axle had 4 bolts that could not be turned with your fingers but with a wrench were obviously loose. And 1 bolt could be turned with your fingers. That meant that out of the 8 bolts on the front axle, 5 were loose. The mechanic torqued all to 70 ft lbs. The repair shop handled the warranty paperwork. Dexter did ask the mechanic to take a picture of the tracking tag on the front axle. I'm guessing to help them determine which batch of axles were not tightened properly. I returned to North Carolina just before Christmas after going on my first trip in my Oliver. I traveled over 6,000 miles in 3 months, and passed through 21 states. I was in Alabama when I received the notice from Oliver about the recall. I called a couple of mobile RV mechanics but was told that they did not work on RV axles. I next tried a nearby Camping World but was told they were not sure they could perform warranty work on Dexter axles. I checked each wheel and could not see any missing bolts and of the bolts I tried to turn, none felt loose. So I decided to continue on home and have my mechanic take a look. Nothing had happened in 6,000 miles and couple of hundred more miles shouldn't matter. In hindsight, not a good idea.

Mountainman198 - Sorry to hear about the "sidelines". Perhaps looking on the bright side - most of us tend to get shorter as we age.😉 Bill