First thing I see is your batteries are below 12.2. All it takes is one time to damage AGM's. They are unforgiving.
Street side, at the front next to the actual inverter should be the inverter breaker. If it is tripped you can't charge the batteries. It is also possible that it is bad, and/or the cables are loose. Must be off shore power, solar off, inverter breaker tripped and then batteries off before touching the breaker. I have a 2022 and have had to replace the breaker twice.