Factory Direct…

[Wandering Sagebrush]

Is the dealer model gone?

 

 

“Your Oliver, straight from the source 

Hi Steve and Diana,

We want you to hear this from us first. Oliver Travel Trailers is now factory-outlet direct. Every Oliver is sold straight from our shop in Hohenwald, Tennessee, by the same people who hand-build it.

Going direct gives you a clearer, more personal experience from the start. You get straightforward pricing, honest answers, and a real relationship with the team that knows your trailer inside and out, from your very first question to the day you tow it home.”

[routlaw]

Yep, they did this change a while ago. Only factory direct again. 

[Wandering Sagebrush]

49 minutes ago, routlaw said:

Yep, they did this change a while ago. Only factory direct again. 

I wasn’t a fan of the dealer program, but did have a positive experience with the dealer in Salem, Oregon.  What I would like to see in the near future is an Oliver Service center somewhere west of the Continental Divide, preferably in a smaller city.  Remember, any town with a stoplight is too damn big.

[taylor.coyote]

Sagebrush, I'm with you on small towns and avoiding large populations. For 25 years, I drove 20 minutes to the office navigating two stop signs and one stop light. Unfortunately, small towns are not a good bet to support a service center. I'd go for a small to mid-sized city  such as Boise Idaho, Reno, Nv, Bend Oregon and reluctantly possibly Salt lake due it's central location in the west. 

Edited 11 hours ago by taylor.coyote
typo

[routlaw]

While I have learned to do all of the maintenance thus far that has been needed on our Oliver I would agree a western service center if they had one would best be located in SLC. I've driven and towed through there so many times I don't even think about it anymore, the CO front range is another story altogether. Avoid that like the plague unless forced into it. I doubt there are enough Oliver's out west to justify the cost of establishing an Oliver service center though. Locally in Bozeman RV shops charge $300 per hour and it takes 2-3 months to get an appointment, worse than our medical systems. 

The concept of towing nearly 2000 miles to have Oliver work on it doesn't make any sense either. Bretz RV in Missoula is our closest Oliver sanctioned previous dealer/service center but then it's still the same price as Bozeman and a 6 hour round trip. The point being it's better to do repairs yourself like it or not. 

There are days I consider going back to tent camping. 😵‍💫