Truma VarioHeat E8H error

[Todd B]

I have not seen this one on the forums before. I have a ticket out to Oilver support, but I thought I would post here in case someone has the "easy button." I also tried Truma, but they are closed for the weekend. At the very least, as I figure it out, it will be here for others to reference. E8H seems to be either a fuse issue or something off with the gas. I have checked the control panel fuse, and it is fine. I cannot find an inline fuse. I have turned the heater off and back on. I have also turned the gas shut-off switch off and then back on. I have even reset the CP control panel. So, no luck. I have verified that gas is flowing, as the water heater works and the stove does as well. I have also verified that the vent to the outside is not obstructed.

[FloraFauna]

You probably already know this but that error code relates to fuel or power supply issue.  The suggested remedy is a system reset.

Edited yesterday at 02:38 PM by FloraFauna
Incorrect info

[Todd B]

Did a CP control panel reset. No joy.

[FloraFauna]

Hmmm.  I think you are entering the realm of Oliver service and an authorized Truma service center.  It seems this error code is unusual or there would be alot more responses to this thread by now.

[Dennis and Melissa]

I've been chatting with another Oliver owner who had the exact same error yesterday.
My understanding is that it's some sort of "E"lectrical error with the "H"eater.
That could mean:

• loss of signal between heater and the display (loose wire?)
• loss of power to the unit (different loose wire?)
• loss of power to the igniter
• or something else

I think that's where the suggestions of resetting the various power supplies comes from.

I've been told that listening the heater start up may narrow the investigation. 
e.g. If you hear the fan, the heater has power?  If you hear the igniter clicking, it's got power? If you hear nothing, power is not getting to the unit? etc.

Alas, I have no answers.  But, if they report back a solution, I will let you know.
If you find it first, please report back.
Thanks,
Dennis