Patriot 783 Posted October 26, 2020 Share Posted October 26, 2020 (edited) Just noticed this [04] code flashing on our 2020 OLEll this evening. We are on shore power presently here at our home and are headed out in the morning on a week long trip. I read the manual (pic below) and checked all action areas, but still cannot figure out or understand the cause of this code. Was wondering if anyone else has experienced this with this particular inverter. I will give Jason a call in the morning and see if he can help trouble shoot. All other systems are working fine. Hopefully it’s nothing major. Thank you in advance. David Edited October 26, 2020 by Patriot 2020 Ford F-250 6.7 liter Powerstroke Lariat Ultimate “Tremor” High Cap tow pkg - 2020 OLEII - Hull #634 Link to post Share on other sites
Moderators Overland 1,803 Posted October 26, 2020 Moderators Share Posted October 26, 2020 No specific recommendations, but my first guess would be that the fan on the inverter might be out, though I don’t see why that error would show up while on shore power. 1 1 ❄️⚾ Link to post Share on other sites
Ray and Susan Huff 593 Posted October 26, 2020 Share Posted October 26, 2020 Let us know what you find out. Hope your trip isn't delayed. Ray and Susan Huff Elite II Twin "Pearl" - Hull#699; delivered December 7, 2020 2013 F350 6.7l diesel Super Duty 4x4 long bed crew cab 2017 Leisure Travel Van Unity Twin Bed (sold) Link to post Share on other sites
Patriot 783 Posted October 28, 2020 Author Share Posted October 28, 2020 (edited) Jason Essary OTT Service put us in touch with Xantrex tech support. We were walked through a system reset. No further issues. It was undetermined what caused the error code (4). Xantrex tech support was outstanding. All is well. edit- documented everything and everyone we talked with should this issue occur again when out of warranty. Happy Camping! Patriot Edited October 28, 2020 by Patriot 3 4 2020 Ford F-250 6.7 liter Powerstroke Lariat Ultimate “Tremor” High Cap tow pkg - 2020 OLEII - Hull #634 Link to post Share on other sites
Moderators Mike and Carol 1,425 Posted October 28, 2020 Moderators Share Posted October 28, 2020 1 hour ago, Patriot said: Jason Essary OTT Service put us in touch with Xantrex tech support. We were walked through a system reset. No further issues. It was undetermined what caused the error code (4). Xantrex tech support was outstanding. All is well. Happy Camping! Patriot We had an inverter issue a few years ago and the Xantrex support team was excellent. Walked me through a bunch of troubleshooting until we did a hard reset that did the trick. Mike 2 Texas Hill Country | Elite II #135 | Ram 2500 6.7L Link to post Share on other sites
Ray and Susan Huff 593 Posted October 29, 2020 Share Posted October 29, 2020 The old faithful "reboot" remedy . . . . ☺️ 1 Ray and Susan Huff Elite II Twin "Pearl" - Hull#699; delivered December 7, 2020 2013 F350 6.7l diesel Super Duty 4x4 long bed crew cab 2017 Leisure Travel Van Unity Twin Bed (sold) Link to post Share on other sites
Moderators Mike and Carol 1,425 Posted October 29, 2020 Moderators Share Posted October 29, 2020 35 minutes ago, Susan Huff said: The old faithful "reboot" remedy . . . . ☺️ It was a little more than a reboot. Disconnect from power and let sit for 6 hours before reconnecting. I was surprised at the length of time with no power, but it worked. 1 Texas Hill Country | Elite II #135 | Ram 2500 6.7L Link to post Share on other sites
Moderators SeaDawg 1,826 Posted October 29, 2020 Moderators Share Posted October 29, 2020 1 hour ago, Mike and Carol said: It was a little more than a reboot. Disconnect from power and let sit for 6 hours before reconnecting. I was surprised at the length of time with no power, but it worked. Yup. That's a reaaaallly lengthy reboot. 2008 Ram 1500 4 × 4 2008 Oliver Elite, Hull #12 Link to post Share on other sites
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