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Xantrex Freedom X throwing a [04] code flashing Hull# 634


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Just noticed this [04] code flashing on our 2020 OLEll this evening. We are on shore power presently here at our home and are headed out in the morning on a week long trip. I read the manual (pic below) and checked all action areas, but still cannot figure out or understand the cause of this code.
Was wondering if anyone else has experienced this with this particular inverter. I will give Jason a call in the morning and see if he can help trouble shoot.
All other systems are working fine. Hopefully it’s nothing major.

Thank you in advance.

David

 

 

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Edited by Patriot

2020 Ford F-250 6.7 liter Powerstroke Lariat Ultimate “Tremor” High Cap tow pkg  - 2020 OLEII - Hull #634 

 

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No specific recommendations, but my first guess would be that the fan on the inverter might be out, though I don’t see why that error would show up while on shore power. 

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Snowball • 256 • 2018 Ford Raptor

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Let us know what you find out.   Hope your trip isn't delayed.

 

Ray and Susan Huff

Elite II Twin Hull# 699 - delivery December 7, 2020

2013 F350 3.2l diesel Super Duty 4x4 long bed crew cab

2017 Leisure Travel Van Unity Twin Bed (sold)

AZARCACOGAHIIDILKSLAMSMONENVNMOKORSCTNTX

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Jason Essary OTT Service put us in touch with Xantrex tech support. We were walked through a system reset. No further issues. It was undetermined what caused the error code (4). Xantrex tech support was outstanding. All is well.

edit- documented everything and everyone we talked with should this issue occur again when out of warranty.


Happy Camping!

Patriot

Edited by Patriot
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2020 Ford F-250 6.7 liter Powerstroke Lariat Ultimate “Tremor” High Cap tow pkg  - 2020 OLEII - Hull #634 

 

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1 hour ago, Patriot said:

Jason Essary OTT Service put us in touch with Xantrex tech support. We were walked through a system reset. No further issues. It was undetermined what caused the error code (4). Xantrex tech support was outstanding. All is well.
Happy Camping!

Patriot

We had an inverter issue a few years ago and the Xantrex support team was excellent.  Walked me through a bunch of troubleshooting until we did a hard reset that did the trick.  Mike

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Mike and Carol | Fair Oaks Ranch, TX | 2016 Elite II #135 | 2020 Ram Rebel 4X4 5.7L Hemi

ALAZARCACOFLGAIDILKSKYLAMDMSMOMTNENVNMNYNCNDOHOKSCSDTNTXUTVAWVWYsm.jpg

 

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The old faithful "reboot" remedy . . . .  ☺️

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Ray and Susan Huff

Elite II Twin Hull# 699 - delivery December 7, 2020

2013 F350 3.2l diesel Super Duty 4x4 long bed crew cab

2017 Leisure Travel Van Unity Twin Bed (sold)

AZARCACOGAHIIDILKSLAMSMONENVNMOKORSCTNTX

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35 minutes ago, Susan Huff said:

The old faithful "reboot" remedy . . . .  ☺️

It was a little more than a reboot.  Disconnect from power and let sit for 6 hours before reconnecting.  I was surprised at the length of time with no power, but it worked.

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Mike and Carol | Fair Oaks Ranch, TX | 2016 Elite II #135 | 2020 Ram Rebel 4X4 5.7L Hemi

ALAZARCACOFLGAIDILKSKYLAMDMSMOMTNENVNMNYNCNDOHOKSCSDTNTXUTVAWVWYsm.jpg

 

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1 hour ago, Mike and Carol said:

It was a little more than a reboot.  Disconnect from power and let sit for 6 hours before reconnecting.  I was surprised at the length of time with no power, but it worked.

Yup. That's a reaaaallly lengthy reboot.

2008 Ram 1500 4 × 4

2008 Oliver Elite, Hull #12
 

 

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