I am going through my Oliver with a fine tooth comb since I picked it up last week and got it home. I could not get my 120 volt outlets to work as my previous post stated. The outlets would work with the generator on and with the inverter on but not when plugged into shore power. I checked the breakers and fuses and the called Oliver Service and left a message. Richie called me back. With him and Jason on the line, the problem was solved. My surge protector on the Oliver was throwing off a error code of E 02. That means the surge protector said there was an error (ground error) with the electrical source that I was plugged in to. I was plugged into a 3 prong outlet in my old barn. So, I grabbed my generator bonding plug out of my generator and plugged it into the barn outlet. Surprise, Surprise, Surprise! The surge protector in the Oliver suddenly said no error and the 120 volt outlets work like a charm. Being a rookie and a newbie to this RV thing, I am blessed to have Oliver Service helping me out. Now wonder what I will learn tomorrow. Thanks Richie and Jason!