QuestionMark

We have the OpenRoads (TSD) card and have used in on our last two trips over 3,000. The convenience of the larger lanes, cost savings, and the rapid fill rate at the commercial lanes have been a game changer to the positive. We have recommended to several of our friends as we have been very happy with the program so far.

Just a quick follow up to let everyone know both Cyndi and I continue to do well with no hidden injuries from our rollover accident. In addition, we were successful in finding and purchasing a 2017 Oliver Legacy Elite II this past week and have just now returned to our home location after successfully making some of our originally planned stops from our interrupted vacation on Apr 2nd. It is truly amazing we were uninjured in the accident and able to get back on our feet with truck and trailer within the remaining two weeks of our scheduled vacation. Thanks again for all the support the Oliver community has given us these past few weeks. This alone should convince anyone on the fence about purchasing the best built travel trailer on the market. Mark and Cyndi

Great ideas from everyone on how we might track this individual down. I even tried driving around on Google maps to see if I could see it parked in someone's driveway. No such luck yet. I am going to keep trying even if my wife thinks it is way out there. Thanks again to everyone's support for us during this unique event. My wife, Midnight the cat, and I continue to feel fine with no physical trauma other than the mental part of replaying the rollover in our minds. I have had several of my co-workers contact me and let me know they have purchased a dash-cam after hearing our story. I can't stress enough how much it helped with the police report and the insurance companies so far. Mark, Cyndi and Midnight the Cat

Topgun2 and all others that responded, Thanks for your kind words and support. My wife and I are truly blessed to have the Oliver community's support and guidance. We are still feeling great with no lasting issues or pain. I do wake up each morning replaying the incident in my mind. I am sure it will take awhile for this to go away. I still feel confident that I made the right decision to avoid the other driver as we are both still here and able to let others know about our incident. The Oliver trailer handled perfectly throughout the event but the gravel combined with some signs and obstacles I think initiated the rollover. I agree it was surprising to see the trailer separate at the seams but at travel speed I am sure there were extreme stresses put on the fiberglass shells. I think our desire to seek out another Oliver is a testament to our thoughts on how we feel about the overall quality of the Olivers and how they handle when towing. We were able to find us a replacement used truck here at a local Ford dealer as they informed us that Ford was no longer taking orders for Super Duty trucks as of April 1st. This will allow us to move up to the Oliver LE2 as we think we will want to take longer trips. Our LE1 was perfect for us and had we not been involved in this accident, we would have kept it for many more years before even considering moving up to the 2. Also, When we came to a stop after the rollover, our truck and trailer was facing the opposite direction (East) from our West bound travel. We were still on the shoulder of the West bound lane. Attached is the video from the people following the East bound Dodge truck before the incident. Please note that they were recording him as he was driving all over the road prior to coming at us. Sadly, they were tryin to stay far away from him so as not to be in an accident and therefore you really can not see a license plate on the rear of the truck. It does offer support for the driver of the Dodge not being under control of his vehicle. As for my micro SD card in the dash cam, it appears we corrupted it when trying to download the files to my iPhone using a cheap adapter. We dowloaded t the video of right up until the incident but not the actual crash and captured some screen shots of the phone of the crash video attached above. I should have just used the wifi connection to the dash cam but I was not thinking clearly right after the wreck. Sincerely, Mark and Cyndi + Midnight the Cat IMG_0007.MOV IMG_0008.MOV

As a side note and something my wife both found somewhat funny during this difficult time was when we had several people tell us that our "boat" did not look so good. I had to show them a picture of the truck and trailer together for them to see it was a RV and not a Boat.

All, We are down but not out with our RV travel plans going forward. This weekend, we were on day three of our planed 3 week trip to Southern Utah to enjoy the National Parks. We stopped off on Friday night (day 3) at a nice little NM State Park (Oasis State Park). Our morning was relaxing and we had plans to travel to Fort Sumner to see Billy the Kids grave. Our truck and camper at Oasis State Park. Not to much into our morning drive somewhere between Clovis, NM and Fort Sumner, NM, we were faced with a truck coming into our lane at the last moment. We were not sure if it was a game of chicken for him or someone having a medical emergency. My dash cam caught the approaching truck and driver. In a split second I had to decide to have a head-on or try to avoid. I chose to avoid the head-on option as my years as an EMT is etched into my brain. As a result of the rapid turn to the right and the upcoming curve, the truck/trailer exited the roadway and started to slide. No control at this point! We rolled approximately 3 times and came to rest on the driver's side. The side airbags deployed and my wife and I (and the cat) were unharmed. Sadly, the guy who ran us off the road kept going and almost took out the young family traveling behind us according to the driver.... So glad he missed them! There was a nice young couple with a baby that had been following us for the past 10-20 miles and he was successful in breaking out the back glass for us to exit the vehicle. We also met a couple that had been following the driver of the dodge truck and were filming him as he as driving all over the road. Thankfully, they stayed with us to provide the video and make a statement to the Sheriff Deputy that responded. As stated earlier, both my wife, cat, and I were unharmed as we must have had angels watching over us. The responding EMS and Fire crews from Fort Sumner were exceptional, in that, they really went above and beyond in helping us with getting us storage bins from a local dollar store and driving my wife back to Clovis to get a U-haul truck for us to drive home. One guy drove home to get us a cat carrier for our 17 year old cat who was quite scared at this point! What an awesome individual. We were at the scene about 5 hours as the drive back to Clovis was 40-min each way and we had to pick up all our belongings. It was a long 700+ mile trip back home in a less than comfortable U-Haul truck. We are actively seeking to locate a used Ollie LE II for us to purchase as we LOVED our trailer and we are ready to get back out and enjoy life seeing our wonderful country. Based on our experience, I would highly recommend you get a dash camera as it has really made the investigation and insurance discussions go much smoother. Safe travels to all the Ollie owners out there this season and be on the lookout for this Dodge truck!. Mark and Cyndi

Quick follow-up to let everyone know the new warranty replacement unit arrived late yesterday and now the trailer is back up and running without issue. Kudos to Progressive Industries for having wonderful warranty process and quick response (3-days).

All, Talked with Progressive Industries tech support this morning and they are sending me a replacement unit as it has failed. Great support with a response to warranty request within about 10 min. I hope to get it within a few days. I have the trailer out of storage right now so the batteries are staying charged via the solar and we don't need the A/C this time of year. Think I will carry a couple of WAGO 221-612 lever-nuts with me on future trips just in case it ever fails when on a long trip so I can wire around it without much difficulty. And to the questions above: Yes unplugged and plugged back in with several sources many times (30 amp, 15 amp, generator (with neutral plug) and same result as failure appears to be the lugs not pulling in (Solenoids) as designed.

Team, We just returned from an uneventful trip this weekend and upon arriving home we went to plug the trailer in as normal. All readings on the Progressive Industries EMS-HW30C read as normal (122V, 60HZ, 0 AMPS and no errors) but no power was reaching the trailer. Checked the out legs on the EMS and confirmed no voltage on the output legs of the unit. Tried the bypass switch but it did not solve the problem. The red light on the board is illuminated and the remote display continues to function without issue. Has anyone else had their EMS fail? If so, what resolution were you offered either from Oliver or ProgressiveIndustries.net? It is the weekend right now so I will reach out to discuss with Jason and his team in the morning but thought I would see if others had experienced this type of failure. Would defiantly be a bummer if we were out on the road as there is no easy way to bypass the unit without wiring around it. I will report back with our findings and ultimate solution once we hear back and get the issue resolved.

I just had my hubs off and can confirm for our 2020 model Elite I the parts are as follows: Outer bearing: 15123, Inner bearing: 25580, Seal 10-36 In addition, I contacted Dexter and they sent me the build sheet for my axle that confirms the numbers I got for the outer bearing and other parts. I had asked Jason (Oliver Service) prior to taking off the hubs to clean the brakes what the spare parts are so I can have on-hand in the future is ever needed on our travels. His list was Bearing Kit is #BK3-200 Includes: 14125A Bearing & Race 25580 Bearing & Race 10-36 Seal So I am assuming Jason was referencing a prior year model perhaps as the outer bearing he stated was different than the one install in our trailer. Would recommend you check the outer bearing number installed in your trailer prior to purchasing a spare set or better yet get with Dexter and provide them your axle serial number so they can provide it to you. If requested, I can upload the data sheet Dexter sent me as an example of you would get. On a side note, the bearing installed by Dexter were stamped "China" so they are not the Timken "made in USA" bearings everyone whats to have. I purchased timken bearings to have on-hand if I decide to upgrade during my next repack of the bearings. Also does not hurt to have several seals so you can repack bearing whenever the miles, time or when you feel like it hits.

I think if you look closely at the photo of the LE2 being towed by an SUV on Oliver’s main web page you will see it has these awnings installed. Looks like the photo was taken somewhere in South Utah but not sure.

I just got back from the Oliver Service Department and had them install the one I was unable to push into place. Happy to report the suspension now has the correct upward travel with the installation of the 5" shackles and the annoying suspension squeaks are a thing of the past. While there, I looked at another Ollie I awaiting to be picked up and I am happy to report both the correct shackles were installed along with the hanger bushing. In addition, we had the shower floor squeak fixed while at the service department for the trailer's annual checkup (re caulk, bearing repack, system checks, etc). Spent a significant amount of time talking with the "Trailer Whisperer" Jason and he said the shower floor was not cut correctly from the factory and was rubbing up against the sides. Happy to report we no longer have the squeaking floor!

H109-376 from Pelland Enterprises. We replaced ours right after purchase with ones that are black vs the original white. https://www.pellandent.com

Just canceled our stay. Hope we will get to see everyone next year. Thinking we will stay closer to home the next couple of weeks here in the great state of Texas.

Welcome to the Texas Ollie family. We have had our trailer a little less than an year and have been enjoying the many State Parks here in Texas. We too, are headed to CO in July to spend some time in the cooler weather. Perhaps with so many of us going to Colorado this July we will have an opportunity to have an "Ollie Sighting".

All, Quick note back to the other Ollie owners out there to let everyone know the new "longer" shackles arrived on Friday and were installed on Saturday. Happy to report that the installation went fairly easy and the upward travel is now ~1.5" as designed. Thanks again to Jason and his team on getting me the new shackles in a short timeframe and working with me on getting the trailer ready for our next trip.

JD, Excellent post. Just wondering if it might be worth mentioning that the Oliver factory might have incorrectly used the longer shackles on the some LE2 trailers thereby, reducing their upward travel as it is just the opposite situation than using the shorter shackles installed on the LE1. Do you think it might be worth it for the LE2 owners to check their shackle length? Perhaps you can advise as you clearly have a detailed understanding of the LE2 suspension and have put a lot of thought into the design.

Elite I Oliver Owners, Jason confirmed with their QC/Engineering department that the LE1 trailers should have 1.5" of upward travel. Therefore the upward travel on our trailer was not within the design specs. Jason offered to have our trailer inspected by their shop or a local provider to determine what might be our issue. Upon further discussion with Jason and a few more photos sent to him, we quickly determined the source of our issue was the incorrect Dexter Heavy Duty Kit Shackle was used on our single axle setup. The correct shackle kit (K71358) has shackles that are 4 5/8" in length whereas ours was the shackles you would have used on a dual axle trailer with a length of ~ 3 5/8". Ergo, our trailer is sitting ~ 1" lower that it should. I requested he send me the correct kit with new bolts, nuts, bushings, and shackles for me to install sometime next week. My best guess is someone in the factory just picked up the wrong shackles and installed. I am sure Jason will provide them with the feedback required to establish a QC process that inspects this area so it never happens again. I would however, recommend other 2020 LE1 owners out there inspect their shackles to ensure the correct ones were used on their trailers.

On our LE1 water will back up in the sink and the shower if the valve is closed. I have not traced it down as to why, but my best guess the valve also blocks in the vent thereby not allowing the water to flow down into the tank. Perhaps the LE2's are piped differently. Easy thing to check the valve position.

Be sure and check to see that you opened the grey water valve in the bathroom. We have forgot to do this when traveling from one site to another and experienced the water backing up in the sink and shower drain. Once opened back up, all flowed well again.

Just normal highway use. Travel from picking up the trailer and a few state parks here in Texas. We do have plans to go to Utah this summer so we are looking to go to somewhat rougher roads hitting the BLM sites.

LongStride, I am surprised I have not heard back from Jason as he normally responds within a couple of days. Perhaps he is on spring break this week. I have included a couple of more pictures of the spring brackets as from my reading, the brackets used impact the amount of "bump clearance" the axle has. Here is a cut and paste from the "Dexter Applications Manual" they have online (dexteraxle.com) "Leaf spring type axles must have sufficient clearance to the frame to operate properly (see Bump Clearance definition). If the spring hangers are too short, the axle may contact the frame during articulation of the suspension and result in overloading of the axle and possible damage. If the spring hangers are too long and provide too much clearance, the springs may be damaged if excessive loads are encountered and the axle is allowed to move too much. If this condition exists, bump stops should be used to prevent over travel." I am by no means an expert on trailer axles or suspension systems but I just saw this when looking under the trailer and thought I would ask as it seems odd to me. Perhaps it is exactly as designed and has not given others a problem or there was something done incorrectly on my trailer that will need to be corrected. Only time and/or feedback for fellow experts or Oliver with tell. First two photos are the front bracket and the last two photos are of the rear hander bracket. Perhaps others can look at their brackets and advise if our trailer is different than what was used on their 2019/2020 model. Not sure when they changed the suspension system from the "under" to "over" axle so prior year trailers might be substantially different by design.

Just picked up the trailer for another outing this weekend and thought I would included some more recent photos for others to compare with their trailers. As you can see, it has hit a few times and made its mark on the trailer frame bracket. Still waiting on hearing back from Jason on the normal gap. I will advise once I hear something. Mark

LongStride, My intention was not to question the overall design of the suspension system as Oliver has been making these trailers for several years without a bunch of complaints from other owners out there. When we bought ours, we realized we were not buying an overland rig to take to the "outback" so to speak. Like you, my wife and added the options needed for us to take some off the beaten path to boondock from time to time. We have utilized our trailer for multiple trips and have not really had any major problems with any suspension systems other than a squeak we developed after traveling through a rain storm one day. Some dry lube and addition of grease solved the problem. I have bumped this question to Jason to see if it is common across all newer LE1's or something might be incorrect with ours. I will report back when I hear back from him or the Oliver team.

Quick question for other Newer Elite 1 owners out there: Have you looked at your suspension and noted the distance between the upper u-bolts and the frame of the trailer? When looking at mine, I measure about 1/2" between the u-bolt and the trailer on ours with the trailer empty. Does this sound correct to the other "experts" out there? I noticed where the u-bolts have hit a few times but with the trailer only having 3k highway miles on it , I am not sure it will be indicative of future wear when boon docking more. The picture I had on this computer was from when we first got the trailer and I am not sure if the springs have sagged a little since then as the pic has the gap appearing a little more that the 1/2" we have on both sides now.