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I'm sorry to hear about that.  I've also had trouble finding Dometic parts, and their catalog of part numbers, particularly for their AC products, can get really confusing.  When I wanted to replace my thermostat, Dometic told me that I needed a kit that included the control unit in the AC, and when I replied and told them that another owner bought just the thermostat, for a quarter the cost, they wrote back saying, 'yeah, you could do that, too.'  So even they seem confused about their parts catalog - I suspect with all their products and variations, and different companies operating under one name, it may be just too vast for them to keep everything in supply.  If I'm not mistaken, I think the AC is the only Dometic product that I have in my trailer, and I'll gladly swap that out if I find a better alternative.

Snowball • 256 • 2018 Ford Raptor

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2 minutes ago, Dean said:

The plague has disrupted the supply chains for all refrigerators.  What’s sad is the old none electronic RV refrigerators worked just fine.

Dometic is the plague.

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Posted (edited)

I lost one of the four screws that hold the AC shroud on.  I went on the Dometic site and found it, they sell them in sets of 8.  I asked how to order them since there was no price or obvious way to order.  I got an email a couple days later stating that they would put them in the mail to me, no charge for the screws or the shipment.  Mike

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Mike and Carol | Fair Oaks Ranch, TX | 2016 Elite II #135 | 2020 Ram Rebel 4X4 5.7L Hemi

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On 8/24/2020 at 8:09 AM, Boomer said:

40 days wait to receive circuit boards from Dometic for our refrigerator. We checked everywhere for the boards. We have a 2015 Ollie.

Contact this outfit; Dinosaur Electronics. http://www.dinosaurelectronics.com/Company_Info.htm

I had a water heater board fail on another RV and these boards are so much better than the OEM.

They don't make boards for all applications but it may be worth a call. You'll likely have to purchase through a re-seller; I purchased here: https://pantherrvproducts.com/

Mark

 

 

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On 8/24/2020 at 8:08 AM, bhncb said:

Dometic is the plague.

I agree . . . . the Demonic fridges

Ray and Susan Huff

Elite II Twin Hull# 699 - delivery December 7, 2020

2013 F350 3.2l diesel Super Duty 4x4 long bed crew cab

2017 Leisure Travel Van Unity Twin Bed (sold)

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