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Everything posted by PAndrews

  1. That is affirmative ScubaRx. The bed risers are no longer available at Oliver Travel Trailers. I was pretty sure that we could no longer offer them, but to be 100%, I asked Jason Essary at OTT Service and he said that we no longer even have the molds and it would cost too much to recreate them. - Phil A.
  2. Good morning guys. Yes the state of Tennessee now requires that any trailer manufactured in TN have safety chains. Thus, the switch back to chains. - Phil A.
  3. Hi guys and gals! Over the years in my career at Oliver Travel Trailers I have had the pleasure of meeting most of you. I read the forum and the owners Facebook page often and it is amazing to see so many of our veteran owners helping our "newbies" with their questions and concerns. I absolutely love this group of people and appreciate each and every one of you. We get so wrapped up in the business end of things here at the sales office and I don't know if we show our appreciation often enough for the many field visits that resulted in our clients buying Ollies or the expert advice given to the novice campers. So today, I say thank you from the bottom of my heart. I wish you all a happy holiday season and prosperous new year! - Phil
  4. Thanks for the kind words Steve. Welcome to the Oliver family!
  5. Hi John. I had the hat made custom at a local shop here. I will talk with Matt Duncan, our Marketing Director about when we can expect to see merchandise available. I too have began to be folically challenged, :) Best, Phil Andrews
  6. https://www.lci1.com/assets/content/support/technical-information-sheets/Doors/TI___279_RV_Entry_Door_Pressed_Window_Replacement.pdf
  7. Good Morning from Oliver Travel Trailers. Just wanted to put any concerns to rest about our wheels and tires. They are in fact weighted and balanced. The spare tire and wheel is the same size and style as the 4 main tires and wheels. I hope this puts all worries at ease. We strive to be better than other manufacturers in every way and your input and ideas on this forum are always welcome. As most of you know we have always listened to our customers and in a lot of cases, actually implemented things on the production line as a result. Thank you all for choosing Oliver Travel Trailers! - Phil Andrews
  8. Good Morning Reed and Karen, I am forwarding Jason Walmsley a manual and a video link on the Dometic thermostat. He will upload them to Oliver University this morning. Thank you and have an outstanding day. -Phil
  9. Oliver Customers, Most Oliver trailers that were manufactured in 2015 and all prior were intentionally wired so that the trailer brakes and charge wire would be grounded through the tow vehicle at the ball. This is a common practice in the industry. With this wiring configuration, regular maintenance of your ball hitch is required to ensure that no rust or corrosion is creating a bad connection. It is recommended to use dielectric grease on the ball. The grounding process was changed in late 2015. Now the brakes and charger wires are grounded directly to the frame. The brakes and charge wire will work through the ground in either configuration.
  10. Very nice to meet y'all! Here's to many memories made. - Phil
  11. Hello Angela! There is a Thousand Trails campground called Natchez Trace Wilderness Preserve about 13 miles from the Oliver Travel Trailer Sales office. They have rental cabins and are pet friendly. The cost for a standard cabin is $68.00/night. here is a link to there website, where you will find directions, pricing and more. I hope this helps. https://www.thousandtrails.com/tennessee/natchez-trace-rv-campground/rentals - Phil
  12. Hi Kathy! Glad to see you guys are having fun. Tell Clair I said hello as well. Looking forward to seeing you both at the next rally. Safe travels. -Phil
  13. Free2Roam, Yes, you may bring your dogs for pick up! However, we do have a policy that states they may not be in the sales office or inside the plant. We have a veterinarian less than a mile down the road that will board them for the day with no charge to you. Just as we are excited to meet you, we are equally excited to meet your fur babies. So, please bring them along. - Phil
  14. Thanks Foy! We appreciate you too. I look forward to hearing more stories about your adventures with Roamy and reading Mirna's fall decor post!
  15. Hi there Foy! I really hate to hear that about your awning. I won't tell Richie, so your secret is safe with me, haha! I'm going to refer you to Jason Essary our Service Manager if you haven't already contacted him. Just follow the link below: http://olivertraveltrailers.com/service-request/ P.S. I expect to see pictures from Sarasota for the newsletter!
  16. Andersen has a camper leveler that works great! The link below is to a video.
  17. That is EPIC! I have to admit I'm a little upset that they didn't go with Boaty McBoatface. I'm glad someone of your eccentric nature decided to refrain from being too serious. YOLO (You Only Live Once) as the kids say these days! Great name!
  18. Hey Foy, is there a story behind the name Roamy McRoadhouse? Love it by the way!
  19. Hi John. The load capacity limit on the storage basket is 140 lbs. there should be a yellow sticker on the basket that states this.
  20. This is GREAT!!! Thanks for sharing.
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