Remote power button not working for Xantrex 2000w inverter

[tallmandan]

I tried to search for this and couldn't find anything.  The power on/off button on the remote display panel for the 2000w Xantrex inverter in my LEII does not work.  Whether the main power button on the inverter unit under the bed is in the on or off postion, the remote power button does nothing.  Everything else is working as designed.  I called Xantrex tech support and was told that the remote power button should turn the unit on when the main unit button is "off".  He suggested a hard reset by disconnecting the batteries and then firmware updates.  

I thought I would ask this group of experts if there is something simple I am missing before I start monkeying around with it...?  Anybody had the same issue?  Suggestion?

Thanks!

[topgun2]

1 - take the four screws that hold the remote panel off and gently remove the panel.  There should be a phone style connector in that back of that panel - unplug it and re-plug it in three of four times  - and - do the same thing where the other end of the wire goes into the inverter.

2 - Check to make sure that the wires (both ground and positive) going into the inverter are tight.

3 - now re-try the remote switch.

If it works you are done.  If it doesn't work - do what they said.

New remote panels are not all that expensive on Amazon but, hopefully, you don't have to go that route.

Bill

[mossemi]

If your Xantrex remote switch is located to the right of the pantry, and above the forward facing dinette seat, you can access the back of the remote through the access port inside the pantry.  And scraping the contacts by inserting and removing the connector as topgun2 recommended is an old telephone repairman’s trick.  If that doesn’t work you can test for continuity through each contact with a multimeter if you can access both ends.  That cable is about 25’ long.

Mossey

[geO]

On 4/28/2022 at 2:03 PM, topgun2 said:

1 - take the four screws that hold the remote panel off and gently remove the panel.  There should be a phone style connector in that back of that panel - unplug it and re-plug it in three of four times  - and - do the same thing where the other end of the wire goes into the inverter.

2 - Check to make sure that the wires (both ground and positive) going into the inverter are tight.

3 - now re-try the remote switch.

If it works you are done.  If it doesn't work - do what they said.

New remote panels are not all that expensive on Amazon but, hopefully, you don't have to go that route.

Bill

I did what Bill suggested and ended up needing a replacement. Got it from Amazon.

[tallmandan]

On 5/1/2022 at 5:08 PM, geO said:

I did what Bill suggested and ended up needing a replacement. Got it from Amazon.

@geO    I have also tried everything Bill suggested in addition to a hard-reset by disconnecting the battery power for 30 minutes - and still no luck.  So did you have the exact same problem (remote working as designed except for non-functioning power button) ?  Thanks

[geO]

Tallmandan mine would not turn on. Bought a new one problem solved.

[Liana]

On 4/28/2022 at 7:05 AM, tallmandan said:

Anybody had the same issue? 

Glad you posted.  Mine will shut the inverter OFF, but I have to get under the bed to turn it on!  Appreciate that there are good suggestions here and that it's not necessarily something I'm doing wrong. 😄

[tallmandan]

@geO Thank you.  Guess I will add a new remote panel to my Amazon cart.

@Liana  Agree!  So great to have all the great experience and resouorces on this forum!

[geO]

Tallmandan, I hope it works out for ya. Let us know!