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We have a Service Ticketing system in place that allows our customer to open and monitor issue requests. This system also has a Knowledge Base system that we will continue to build to help our customers. Many of our customers have already been using this system as it's been in place for several months now. Below are links to the main dashboard of your ticket system as well as a password reset link if you are unable to login. Service Ticket Dashboard Password Reset

And even better, the answers are usually correct! 🙂

For those of you looking for a cheap way to increase your usable counter space the following will cost about $10.00. Sam's Club is selling a half inch thick 15 X 20 cutting board for $9.00 . The width was perfect for my sink so I cut it to length and notched it for the faucet. I used a table saw and jig saw to make the cuts but you could use hand tools. I then used pieces of the cut off mounted with stainless screws on both sides and the bottom to help hold it in place. Total time of the project was less than an hour.

I recently bought a 07 Nissan Titan with a tow rating of 9500 pounds for 4200 dollars. It's in great condition however it does have some miles on it. Honestly at that price I can replace anything that breaks many times over before I could justify a new truck. The 9500lb tow rating is more than enough for towing the Oliver. With a cargo capacity of 1500-ish lbs, it should have enough capacity left over for tounge weight and whatever I put in the bed of my truck. My point is, there are deals to be found out there, and I don't think there is any need to sell the farm to purchase a truck for farming.

I have the Proven lock, and I'm using it now since our Elite II is sitting in the yard in winter storage. A very heavy duty lock, and it's a very HEAVY lock. You'll be shocked at how much it weighs, but it's probably the best solution for securing the Bulldog coupler. It is a little awkward to get it installed and get the lock attached, especially if your hitch is sitting low to the ground after you level your trailer. But it's definitely a very secure lock for the Bulldog hitch. Note though that you will need another hitch lock to use while you're actually towing. I have this collar style for the Bulldog and use a disc lock with it while towing. "The Collar" Trailer Hitch Lock for Bulldog-style Couplers (Including the RAM)

I have one I purchased last summer for our former camper which was not an Ollie. It’s a very well built strong heavy lock. I am confident it would likely cause a thief to move on to an easier target. If you decide on one don’t ever loose the keys. It’s a very pricey coupler lock at 210.00 plus shipping. It mounts up quickly and efficiently. They have a few interesting videos on their website of how quickly other competitor coupler locks are quickly defeated. Hope this helps. Congrats on the Ollie!! My wife and I are on schedule today with Anita for the Ollie factory tour mid morning. Chilly here..@23 degrees and 37 the high.. Brrrrrrrr!!! David

Recommend that you winterize the trailer for the winter trip. For your first trip, give yourself lots of extra time. Check when the last full running gear service was completed. I highly recommend you read John Davies posts about bearings and Timken seals. If you don't get a good answer about the condition, age and service history, go to Timken and buy new bearings and seals. Keep an extra set of seals for annual bearing maintenance as well. (All this is in John's posts.) PS: Welcome to the Oliver Family! 🙂

Agree with Overland. A half ton is a fine TV for the big Oliver. I’ve towed over 50K miles with a Ram 1500. An F150, Chevy 1500 or GMC 1500 or Tundra will work fine if properly equipped. Bigger is better, so a 2500 from any manufacturer will provide an great towing experience, but half tons are fine.

Stay away from Interstates entirely, wander along on secondary highways, take your time, learn the patterns of towing and living in a trailer. Interstates are full of too many nasty big rigs traveling too fast and too close together. Interstate highway travel is sometimes required if you need to cover a lot of miles, but it is seldom enjoyable when towing. It is always stressful. There are a bunch if camping apps, download a few and study them and you will get a feel for what is out there. I just hate those Interstates.... IMHO of course. John Davies Spokane WA

As the cold season closes in on most of us, it is time once again to discuss proper winterization to protect all the plumbing and water systems inside the camper. First let's discuss what components are susceptible to freeze damage which would result in water leaks and potential costly service repairs. 1. Brass Check Valves – These valves are in-line valves that keep water from spilling back out of the water fill ports. These valves will be located on the Fresh Water Line, City Connection Line and the Black Tank Flush Line. 2. Plastic Check Valve – The Dometic Standard toilet has a plastic check valve located at the rear of the toilet. 3. Water Valves – These valves are used to control the flow of water. You may have 2 or 4 valves located next to the water pump, 1 located on the lower shell floor to drain the fresh tank, and 1 located on the black tank flush port line. 4. P-Traps – These are used in the sink and shower drain plumbing lines. It retains water and traps debris that has drained from the sink and prevents it from forming a clog deep within the plumbing system, and stops sewer gases from passing into the camper. 5. Water Pump & Filter – The water pump filter is used to trap debris and keep it from entering the pump and water line system that is delivered to the faucets. 6. PEX Push Fittings – These fittings are used to connect different runs of pex pipe through out the camper. Pex itself is freeze tolerant but these plastic and/or brass fittings are not. 7. Faucets – The kitchen, bathroom and external shower faucets all maintain water at the faucet when in use and thus present a potential freeze issue if not properly winterized. 8. Water Heaters – All water heaters should be fully drained of all water and the bypass valve must be set to winterization/bypass mode. This allows for RV antifreeze to be utilized in the plumbing system without filling the water heater itself. *Even when using the camper in cold weather it may be necessary to fully drain the water heater when traveling between campsites, especially the on-demand water heaters as they only hold a small amount of water that can freeze in a short period of time. *Proper winterization method to ensure that all components are protected. You can visit the following link for a walkthrough with John Oliver on how to winterize your Oliver Travel Trailer: Step by Step Methods provided below 1. Drain all water from the system (All tanks, water heaters) 2. Set bypass valve at water heater for winterization mode. 3. Change valve configuration at water pump for winterization mode. 4. Use water pump to draw RV Antifreeze (potable Safe) into the camper. 5. Turn on the kitchen faucet (Cold Line) and run until antifreeze comes out. 6. Change to the Hot line and run until antifreeze comes out. 7. Perform steps 5-6 for the bath faucet. 8. Ensure plenty of antifreeze drains into the P-Traps for the kitchen, bath and shower drains. 9. Flush the toilet until antifreeze starts to fill the bowl. Leave antifreeze in bowl to lubricate seal. 10. Turn off water pump. 11. Connect hand pump with antifreeze to the fresh tank fill connection. Pump at least 3- 4 times. Antifreeze is potable safe and will not hurt if it goes into the fresh tank. 12. Connect hand pump with antifreeze to city connection line, turn external shower cold line on and pump until antifreeze comes through shower faucet. *TIP: It will be hard to pump in the city line if the faucets are closed. 13. Turn cold line off and hot line on, pump until antifreeze comes through shower faucet. 14. Connect hand pump and antifreeze to black tank flush port. (You may have to go inside and turn the in-line valve open to allow the antifreeze to freely pump into the tank. One pump should be sufficient as we are only protecting the check valve.) For proper battery storage please visit: TIPS • The camper can be used in cold weather applications as long as the furnace is utilized to keep the components warm and above freezing temperatures. • If traveling between campsites during cold weather season it may be necessary to winterize depending on outside temperatures. • If water is left in the water heater during freezing temperatures even for short periods of time, it can cause damage. • RV Antifreeze is designed to replace water and should NEVER be mixed with water as diluting it will defeat its purpose. Oliver Travel Trailers Service: 866-205-2621