Thanks for the tips and warm welcome. I will definitely get in touch with my sales rep. In my case it was Chase Inman, but it looks like he handed me off to Josh since the last few emails I received were from him. Chase's wife is sick so I'm sure he has his hands full. I planned to spend at least one night at the Oliver shakedown CG, though I took the entire week off, so I have the option of staying longer if needed. I'm not a newbie to camping, so I'm aware that even with the incredible build quality that goes into an Oliver, it is still a complex beast full of outsourced equipment. I am hoping this will be an amazing experience for me and my wife, but I'm going into this with a headlight and wrenches on standby.