Oliver Decals

[Geronimo John]

On 10/27/2025 at 11:30 AM, ChristianD said:

I called Oliver last week wanting to get a set of the newer side text graphics, but they quoted $345.13 for just the two Oliver Legacy Elite II graphics, so I declined. 

It was at this cost that I reacted that a discount was in order to encourage owners to renew them when faded.

On 11/7/2025 at 2:40 PM, ChristianD said:

Put the new side decals on.  .......  $73.71

From $345 to $73 now that's a discount.  I want to hire you as my lead negotiator. 

There are several decals "on the side" and one on the front. I suspect the $345 quote was for a full set on three sides complete inclusive of the "Sort of Niki Swish" down the two long sides.  And the $73 was just for the decal over the storage area hatch/water heater.  Can you kindly clarify? 

If the $346 quote was for a flll set on all sides, that seems really reasonable.  Or was there a scope change for the labor to be provided?

Thanks

GJ

Edited November 11, 2025 by Geronimo John

[topgun2]

Just to bring everyone up to date on this running subject - 

As per my posts in this thread from October 25, 26, and 28), I'm still working on getting answers from the "houses mouth" on the current status of these decals, digital artwork, etc..

And, as I also mentioned in these posts, this investigation just may take a bit of time due to the availability of staff and other duties that they may have.

I will post when I have further information.

Bill

[ChristianD]

19 hours ago, Geronimo John said:

From $345 to $73 now that's a discount.  I want to hire you as my lead negotiator. 

The $345 quote was for the 2 rear decals that has the Oliver name and the front decal on the nose.  Just the 3 decals.  They didn't quote for the big swish on the sides that you see on some trailers.

[ScubaRx]

Scott called me the other day about an unrelated matter but while we were on the phone I asked him about the vinyl decals. He stated that he was not exactly sure about the cost to the customer for the front Big “O” and the two rear sides. 

There was a time that they cut all their own vinyl lettering. Because of this we could usually get whatever we wanted as far as colors etc. As most of you probably already know, the person that did all the computer work for the graphics and ran the vinyl cutting machine has left and there is nobody there now that knows how to operate any of that system. For that reason, they are farming out all their graphic work. That is probably why the price is so high.

It’s been several months since I was at the factory, but at that time back in the service department there was a huge pigeon hole type cabinet with the “O” graphics stacked inside in all different combinations of colors. There were the big ones and a smaller version that was only six inches across. I don’t know if that was new old stock. I would doubt Scott knew they were even back there. 

In additional news, for those of you that had met Jason Ballentine the service manager know now that he has left Oliver and they have a new service manager. His name is Randall Mayberry. They have a new lady (I don't recall her name)  that is working behind the desk as you enter the showroom outer office. One of the former salesmen, Jason/Justin Lindsey/Lindley (you will note that I’m terrible with names) has returned and they now have a staff of three full time sales personnel.

Edited November 15, 2025 by ScubaRx

[Patriot]

17 hours ago, ScubaRx said:

They have a new lady (I don't recall her name)  that is working behind the desk as you enter the showroom outer office.

We recently were at Oliver, had a nice conversation with Scott, Jason Essary and Matt Duncan. We also had the opportunity to meet both of these new to Oliver folks. 

Just posting up for those who like to put a face with a name.

 

 

 

Edited November 15, 2025 by Patriot

[nrvale0]

Hey, y'all. It's been a minute since I've been around here as I was working on other projects.

The latest project is to finally (seriously this time!) get my '19 E2 ready for sale. Part of that is getting at least the front logo refreshed. I see that that is a common issue around here.

Before I call parts, what's the latest on digital / vector graphics version of the logo, side swooshes, etc? I was just thinking to do the front logo but I have a local guy who does solid work and the price he is quoting me for just the logo I'm now considering refreshing them all. But one of his main things was to try to get him a vector graphics (ex: .svg or .ai) version to work with.

From what I'm reading in this and other threads, that's probably not going to happen. But...

Edited 18 hours ago by nrvale0

[topgun2]

12 hours ago, nrvale0 said:

Before I call parts, what's the latest on digital / vector graphics version of the logo, side swooshes, etc?

Thanks for bringing this subject back up!

From everything that I've been able to find out -

The original graphics for virtually all Oliver's have been lost. 

When Matt Duncan left Oliver (he still does some work for Oliver from time to time on a consulting basis) and what one might call the Marketing Department was depleted of personnel, the computers and file backups were basically left unattended in the offices above the Sales floor.  It appears as though the backup files were written over by "new" files and the "original graphic files" were also written over in much the same manner.  More than likely all of this was done by personnel who were simply looking for access to a spare computer and had no idea of what these files represented.  There still exits a small possibility that additional file copies exist but currently there is not the staff that is available to go look for them.

Sorry!

Bill

[nrvale0]

4 hours ago, topgun2 said:

The original graphics for virtually all Oliver's have been lost. 

 

 

1. If there are people out there still interested in resolving this, please tag this comment with some sort of emoji as a confirmation. More on that later. And not necessarily related to #2 below.

2.@topgun2, I don't know how the forums work around here but I assume if you are a mod you are either an Ollie employee or at least know them somewhat ... In a previous life I did digital forensics work. That means recovering deleted/over-written files. It's not always possible but sometimes ... Can you let them know I might be able to help? I can walk them through the process of duplicating the drive on that machine in such a way that a copy could be sent to me either electronically or physically to see if I can recover anything.

thx

 

[topgun2]

2 minutes ago, nrvale0 said:

2.@topgun2, I don't know how the forums work around here but I assume if you are a mod you are either an Ollie employee or at least know them somewhat ... In a previous life I did digital forensics work. That means recovering deleted/over-written files. It's not always possible but sometimes ... Can you let them know I might be able to help? I can walk them through the process of duplicating the drive on that machine in such a way that a copy could be sent to me either electronically or physically to see if I can recover anything.

Nathan - 

I will mention this to Matt Duncan and to Jason Walmsley (who handles most if not all things tech related for Oliver and used to work directly for Matt).  However, I can tell you that Matt is very well versed in computer tech.  He and I did discuss this very possibility when we initially sat down in his old office and were looking for the specific computers and memory stick backups.  An additional "problem" at this point will be to identify which computers and which memory sticks might have been involved with these graphics.  I'll let you know what Matt and/or Jason have to say on the subject.

Bill

p.s.  Yes, I am a moderator.  All of the Moderators of the Forum are NOT employees of Oliver Travel Trailers, and are not compensated in any way by Oliver for the work we do here on the Forum (i.e. we are volunteers).  Yes, since most of the moderators have been around Oliver (for more years than we might like to admit), we tend to know a bit of history and the former and current employees that were/are involved with both the travel trailers and other parts of the overall Oliver businesses.  Perhaps this is good news and bad news.  Good news is that we tend to know "stuff".  Bad news is that we also know that Oliver is a family owned business that does not have very much (if any) "fat".  That is - they have a very lean staff with most of the staff holding down multiple jobs.  Therefore, I'm guessing that it may take a fair amount of time to even get a start on the project you'd like to do.

[nrvale0]

Yah. I figured as much. Figured it doesn't hurt to offer.

 

Back to #1, if folks are interested I can approach my local guy about working out a vector graphics from pictures. There's design time involved with that. However, if he knew that there were a number of people queued up on that then maybe he would waive or just roll it into price of orders etc.

Y'all can let me know. Thx.

[topgun2]

19 minutes ago, topgun2 said:

I will mention this to Matt Duncan and to Jason Walmsley (who handles most if not all things tech related for Oliver and used to work directly for Matt).  However, I can tell you that Matt is very well versed in computer tech.  He and I did discuss this very possibility when we initially sat down in his old office and were looking for the specific computers and memory stick backups.  An additional "problem" at this point will be to identify which computers and which memory sticks might have been involved with these graphics.  I'll let you know what Matt and/or Jason have to say on the subject.

Bill

Both Jason and Matt have been sent PM's in this regard.

Bill