Yellowstone Fishing Bridge Issue

[Galway Girl]

 

Yellowstone Shuts Showers at newly revamped Fishing Bridge:

We’ve had a reservation in Yellowstone for 9 months.  They just sent a notice of no working showers today. 

We will be fine but I sent the GM a 50% refund request …   at  $125 a night, showers and bathrooms must work.

 

I’ve grown weary of company execs who are clueless and don’t care for the customers they are supposed to serve. 

 

 

 

The "Amenity" Loophole: Because your reservation at Fishing Bridge RV Parkprovides you with a physical campsite, water, and electrical hookups, Xanterra classifies the public shower facility as a "complimentary amenity" or a separate service rather than a guaranteed part of your nightly site fee. Their terms dictate that the closure of a single amenity does not qualify a guest for a partial refund on the campsite itself. [1]

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•  Thursday at 05:33 PM
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1. 

   topgun2

   My personal opinion is that you are absolutely correct.  These "vendors" don't put nearly enough back into our National Parks and as a result, trash bins overflow, the lodges we all paid for are in sad need of maintenance as are the kind of facilities you mention.  Yes, we are loving these Parks to death but I don't see where the vendors are doing anything but "taking" with precious little "giving.

   Bill

   • Yesterday at 06:54 AM
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2. 

   Tom and Doreen

   We had the a similar issue camping at Skidaway Island State Park, they had a water main break.   We had no city water connection for the duration of our stay; no discount or refund. 

   • 19 hours ago
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3. 

   Galway Girl

   Update:

   I emailed the GM for Xanterra with a concern of false advertising of amenities.  He had a person call back to explain that they still had nearby restrooms open but no shower for 25 miles.  They said they will apply a  $50/night discount for the inconvenience.  
   
   This dropped the price at Fishing Bridge from $125 to $75/night.

   Tip:

   Next year these bookings will be managed by Rec.gov instead of Xanterra, and they now only allow 6 months advance booking so if your going to Yellowstone next September, bookings open March 1. 

[jd1923]

3 hours ago, Galway Girl said:

We will be fine but I sent the GM a 50% refund request …   at  $125 a night, showers and bathrooms must work.

I’ve grown weary of company execs who are clueless and don’t care for the customers they are supposed to serve. 

And he has the gall to think you're on a first-name basis! Good for you Craig, you got $50 OFF and most people effected won't ask.

"If you don't ask, you don't get" is a good rule to live by. It takes time and patience, yes it's a PITA, but it never hurts to ask.

We're heading that way next year. I understand it's hard to see Yellowstone, staying outside of the park due to the long distances, but $125/night is well beyond our budget!

Anybody have some favorite campsites, boondocking or USFS campsites just outside of the park? Thanks

[BackofBeyond]

It has been a few, perhaps 3, decades since I have stayed in the park, but I know the rates were not something I thought about. It was not a full service rv spot so maybe that is why.  We were tenting then, and thus it was just a simple site. We ended up with a really good bear story. $125 just seems wrong, but I guess the sites are fab, and the demand strong.

[Galway Girl]

Yellowstone Grizzly RV park in west Yellowstone is $162/night for FHU pull thru.

Henry’s lake sP is ~20 miles west of the west Yellowstone entry gate and is $30/night for water & electric 

Edited September 20 by Galway Girl

[routlaw]

Sorry to hear of these issues.

A couple of thoughts. Henrys Lake is more than any 20 miles from the West Yellowstone gate and it is west of there not east. Bakers Hole which is a USFS campground just a few miles north of the town of West Yellowstone is a decent campground. They have some electrical hookups but no full for sewage etc. There are also a few other USFS campgrounds in the general area, Beaver Creek and Fishing Creek but they are a ways out from the park. Figure at least 30-40 minutes drive to the west gate. Fishing Creek is very shady so if you need solar not an ideal choice, Beaver Creek and Bakers Hole are much better. Flagg Ranch on the Rockerfeller Road between YNP and GTNP also has RV sites but no experience there. There are book docking places around the West Yellowstone area but none of them are special by any means. 

Heading west out of town from WY there is a slew of USFS campgrounds on the Hebgen Lake, Lonesomehurst being the first one. Rainbow Point also on Hebgen Lake is a large USFS campground and not too far from the west gate of YNP. I haven't been out to Rainbow Point in a long time so not sure what the attributes are there in terms of hookups. 

FWIW in the conversation my wife and I toured the Fishing Bridge RV spot earlier this summer. Not our cup of tea, very tight crowded spaces and unappealing. I can't believe they charge that much money for such an abominable space. Much prefer the campground at Canyon by a huge margin. 

If you are not opposed to camping toward the north end of the park there are also a quite a few USFS campgrounds out from Cook City & Silvergate. Haven't been down to Cody in a long time so not familiar with that entrance but would imagine there are many USFS campgrounds and RV resorts along this route too. 

Cutting to the chase my top recommendations would be the YNP campground at Canyon or Bakers Hole just north of West. Canyon might be closing down soon though. 

Hope this helps

[johnwen]

If using Baker's Hole call to find out the closure date, I think they said early October.  We left there a week ago.