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To often we don't take the time to acknowledge a job well done. This week I dropped the trailer off at Oliver Service for several days of adding options and fixing a couple small items. I dropped it off on Tuesday morning after spending an 18 degree night sleeping behind the sales office (Thank you to Oliver for allowing this) and picked it up on Thursday. I was met Tuesday morning by both Jason and Richie to go over the list of things to be done. We went over each item since we were adding a few options (cell booster, WiFi booster, front basket, deck plate installed for access, purchasing Hypervent and purchasing several items for spares) that we did not have installed during the build. Also haveing 2 small items fixed that needed attention. Upon returning on Thurday Ritchie met me and went over the list of everything that was done to make sure nothing was missed then took me to the trailer to look over everything to make sure I was satisfied. I want to thank Jason, Ritchie, Justin, Bryan, and everyone else in service that I did not catch thier name that worked on or assisted with the trailer (including the young man that assisted with moving the trailer). Guys this is service done right! Your customer service and workmanship is something not found too often anymore. Its obvious these guys take pride in thier job. I am known to be kind of a picky person since I have been in a service business for 41 years. Oliver Service far exceeded my expectations and I want to say THANK YOU for a job well done!

Landrover - While there is nothing official (as of yet), I do know that the folks at Oliver have been working on a plan that should provide much the same type of thing as you experienced with Airstream for overnight stays. Sure will be nice when (and if) they actually get it done. Bill

@ Bill: Umbrella coverage riders are common and relatively inexpensive. I carry one due to living on a mountain side and also participating in extreme sports. I suspect that OTT owners tend to be a bit better off financially than most, and as such a would have resources that ought to be protected from such legal entanglements. Hence dropping a dime to ask their insurance carrier about an umbrella and its cost is worth more than a quarter. @ John D: Liability waivers are effective in the majority of states. We use them at 99.9% of our hang gliding and paragliding sites as a result. So far they have been effective in court scores of times. In my case, a pilot while on tow made critical errors and crashed. My Texas waiver was reviewed by USAA and they stood behind me as a result. The law suite was filed not by the pilot that crashed, but by his medical insurance provider OVER his objections. Same likely will happen to the OTT owner with the face plant incident. The lady likely will admit she was not rendering due care and fell. But her insurance company will go after the trailer owner and OTT as well. A liability waiver would at least even the playing field.

Hey, all. Prepping to go full-time after my Elite II pickup in late April. I have a spec sheet provided by Oliver which has measurements but perhaps someone can share pictures of the various storage cubbies in their E2? The ones on the site really just show the doors of the cubbies but not the shape + contour of things inside. Even better if this prompted a discussion here from folks who have advice on what they've settled on for dividing/organizing the various storage cubbies. Nothing exotic planned for storage needs on my end: clothes, dishes, and similar. Thx!

On the bed, it shouldn't be a problem, but you'd have to get a custom mattress made to accommodate both curves in the corners. Southern Mattress could probably make one for you and since they know the corner radius already, you'd just have to give them the width and length. Then you could use the space between the mattress and kitchen/pantry for whatever you like, whether it be a seat or storage. I doubt if Oliver would make anything special for that space so you might be on your own there. You might be able to talk them into something like this , or for cabinet storage you might think about getting the twin bed model with the twin bed riser option, then just build out the support for the mattress between. You might be able to talk Oliver into modifying that for you with different doors and no lip so that it could easier accommodate a twin mattress. My windows slide easily, but I think there was a thread here about some being difficult. You'd have to search for it, but I believe the problem was a bit of rubber trim that wasn't installed correctly. Some people do install flexible gutter strips over their windows and it seems to help. We ordered dual awnings and I just roll them both out about a foot and they do the same job. We routinely leave the windows open in rain and it's never gotten in. And the awnings are pretty much storm proof in that position. I'd say that overall, initial quality on the Ollies is surely above average for the industry, but I don't know enough about airstream to compare directly. Certainly for long term quality, I think Oliver is far ahead of their competition. If you're looking back at old posts for quality issues, keep in mind that Oliver seemed to hit a bit of a bump around the 200 numbered models when they added a second line and perhaps tried to grow a bit too quickly. That would have been about two years ago. IMO, they responded well to that and since then, I'd say that we don't really see a lot of quality related threads - sure they pop up but nothing that to me would set off a red flag or anything. And Oliver truly is fantastic about getting things fixed if anything does break.

Roundabout - 1. I don't think that there would be a problem with what you are proposing. However, since I have the twin bed model, hopefully those that actually have the king bed setup will come forward to answer this question. 2. With the Elite II your hitch weight will normally be between 500 and 600 pounds. Most (if not all) vehicles other than heavy duty trucks require a weight distribution hitch if that weight is at or over 500 pounds. Therefore, it is my guess that, yes, you will need one. However, you should look at specifically what is required for your vehicle. 3. There have been a number of discussions on this Forum about gutter guards. This is what is most commonly used: https://www.amazon.com/Essential-Products-OW01044-White-Gutter/dp/B01GWF8BYS/ref=sr_1_9? crid=2C93VH46P2K4X&keywords=rv+gutter+guards&qid=1552229679&s=gateway&sprefix=rv+gutter+guards%2Caps%2C202&sr=8-9 However, take a close look at the picture of the Elite II that is shown here on the Forum just as you log in. It shows an awning over the dinette window that was adapted by Little House Customs from a design that is used on the Casita. 4. I suggest that you just read through the Forum to get some idea of what owners have to say about problems they have had with their Olivers. I think that you will find that most problems are associated with products that are not specifically made by Oliver (i.e. fridges, heaters, etc.). In any case, all new Olivers come with a five year warranty on the frame, lifetime on the shells, and, bumper to bumper for one year on the whole thing. Of course this is in addition to any warranty that a component manufacturer has on their product. Plus, just this past week you probably saw this Forum post: http://olivertraveltrailers.com/topic/oliver-service-department/ Bill

John, that is an interesting question. First, I think Oliver anticipates warranty work being done locally and then reimbursed. I have a local RV repair shop here in Boerne that I use (as does Pete Marks). They do good work at a fair price. Oliver has reimbursed me for warranty work they did. After that, I think most Oliver owners are not as set as you are as far as not traveling to certain regions or the other half of the US. We’ve had warranty work and modifications done in Hohenwald like many others and look forward to the trip and the sites along the way and in the central TN area. We always plan a few days in Nashville to go to the Opry and other music venues. If there was an Oliver sponsored Texas repair facility I would probably still go to my local (5 miles away) repair shop for immediate problems. The western US is pretty big and wherever they located a facility it would be a long way for a lot of western US owners. They are better off finding a local shop. It would be interesting to hear from other western US owners! Mike

That is a wonderful endorsement. The only thing I have to add is that they should find a small independent shop somewhere in the West, say in a centralized location like SLC, that can do their high quality warranty work and service repairs. I have zero plans to ever return to Hohenwald, not because I don’t like the town or the factory, but because I don’t want to go anywhere east of the Rockies. Owners who live for months at a time in their trailers and tow 10,000 miles annually probably don’t mind a little detour to TN, but for those of us out here who don’t, it is really out of the way. Does that sound like a selfish request? John Davies Spokane WA